Hotel dekat Park at West End

"The hotel itself was very clean inside and decent. The problems really started with the outside there were broken glass beer bottles surrounding the property on their sidewalks outside of their pool area. The person who checked me in was great. One of the main issues was a constant banging from the floor above me and I do not believe it was another guest but something related to the elevator system or anything else with the property but it made it so bad that you couldn't sleep. Never had this...

"Room was not cleaned and elevators were not working properly. "

"The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price."

"The room was nasty, the shower was dirty, pretty sure there was crap on the side of my toilet, not to mention all the problems had while trying to check in. Will not be going back here!"

"The staff didn’t miss a beat. We'll definitely stay here the next time we're in town."

"Everything was great"

"Clean rooms, close to food and freeway. We could hear the people upstairs walking around, including waking us up just before 3 when we had planned to leave at 0500. Looks like they’ve been updating rooms. My pre-teen was not happy that the bathroom had no lock but it didn’t become an issue as when there are 3 of you it is easy to know if someone is in the bathroom."

"The staff was great room was very clean and we enjoyed the hot breakfast thanks so much well will stay again great overall place to stay"

"The room was clean and bed comfortable. What we appreciated the most was the accommodation being on the bottom floor and near the exit door because of what we had to being in from the car of an overnight stay"

"TV kept freezing or flickering. Smoking area was right outside the side door so it smelled like smoke. Craftsmanship (paint job etc) in the bathroom was poorly done. Unacceptable for the price of the hotel."

"Very clean"

"Dated. Looks like a room you would take a hooker to. It did not even have USB plug-ins. They didn’t even have half-and-half for the coffee! When we checked in and asked the lady at the counter how she was doing she said bored! While we were in our room we heard Glass shattering loudly outside. When I went outside it was a sconce light that had fallen from above the archway right next to a vehicle! I told the staff about it and they semi-swept it up but wh the vehicle left it crushed a lot of...

"Was so much nicer than I’d expected. Will be staying again soon! "

"Excellent accommodations! Will be back for sure! "

"Nice and clean hotel. Good breakfast. Polite and cooperative staff."

"First morning breakfast was cold. The second morning breakfast was warm. The room was clean and smelt fresh. The internet was slow. The tv fizzed in and out. Phone buffered a lot more than usual. Other than that was a good experience. "

"Easy check-in and very friendly staff. Room was clean and comfortable and good quality machines in the fitness room."

"Clean, comfortable and spacious. I like the residence because every time any location in any state you know what you’re getting. "

"It was great"