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Reviews of Hampton Inn & Suites Pasco/Tri-Cities

2.5 out of 5
Hampton Inn & Suites Pasco/Tri-Cities
6826 Burden Boulevard, Pasco, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 372 out of 517 reviews" "
Rating 8 - Good. 107 out of 517 reviews" "
Rating 6 - Okay. 25 out of 517 reviews" "
Rating 4 - Poor. 6 out of 517 reviews" "
Rating 2 - Terrible. 7 out of 517 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super impressed with the customer service, cleanliness and delicious breakfast that was included. Well done!
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
We had a nice stay at Hampton Inn. It was clean and quiet. The shower faucet needed some work, but other than that we enjoyed it.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
Great location for events at the Pasco Sports Complex.
Stayed 2 nights in May 2024

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to sports complex.
Stayed 2 nights in May 2024

6/10 Okay

Alyson

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Requested multiple times for a room clean and sheet change. When they finally did come in they emptied two garbages and left clean towels, that looked to be it. I had to chase them down to ask for new sheets to put on myself instead (totally fine and I’m not beneath that but they insisted on taking care of all of it for me. Not impressed.
Stayed 2 nights in Apr 2024

8/10 Good

Dianne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, cleanliness.
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Stayed 1 night in Feb 2024

10/10 Excellent

Perrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great. Room was very clean. I had to stay an extra night due to flight delay. The front desk was very accommodating. The only thing I would comment on was the walk-in shower door got water all over the floor in front of it and if I tried to put a towel on the floor in front of it, the door would bunch up the towel when you opened or closed the door so I couldn't put the bath towel in front to catch the water.
Stayed 6 nights in Feb 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful. The rooms were comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabi

Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

PHILLIP A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l.ocation
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place with good facilities and good location (near many restaurants and a hypermarket.
Stayed 4 nights in Jan 2024

2/10 Terrible

CHAD

Stayed 1 night in Jan 2024

6/10 Okay

Katie

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The walls in our room were really dirty and scraped up and the HVAC unit squeaks quite a bit. The lobby was really nice, friendly staff, good location but definitely needs a good deep cleaning and interior paint.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Skylar

Liked: Cleanliness
The lady at the front desk was so helpful! It was a peaceful stay.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good fitness room
Stayed 1 night in Dec 2023

10/10 Excellent

Tomas

Stayed 1 night in Dec 2023

10/10 Excellent

Alexia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Linda

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Washingto
Stayed 3 nights in Dec 2023

2/10 Terrible

Walker

Business traveller
Reserved a king which and was placed in a double queen but was not refunded the difference.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eliseo

Stayed 3 nights in Nov 2023

10/10 Excellent

Lester D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was terrific
Stayed 1 night in Nov 2023

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Business traveller
Very helpful and friendly staff. Nice area as well. All around a pleasant stay.
Stayed 1 night in Nov 2023

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, with great amenities!!
Nice friendly staff, hotel property is well maintained. Room was immaculate, clean, with great amenities.
Stayed 1 night in Nov 2023

10/10 Excellent

carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Dan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blood on the walls and blood on comforters. Very dirty walls. I had to switch rooms at 12 midnight. Terrible overall.
Stayed 2 nights in Aug 2023

6/10 Okay

Ray

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We booked on night for weekend and checked in at night. Most things are fine except one thing we found on the bedside table, someone's broken nail! We didn't look at the table as we came in for the night, and no one in our party lost any part of their nails. :(
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good enough
Although the hotel itself seemed fairly nice, my room wasn’t as clean as what I would have expected. The area around the toilet on the trim looked like it hadn’t been cleaned for several months and then the toilet seat was falling off, and when I looked to see if I could tighten it, it also looked like it had not been cleaned for several months. It’s those little things that make me wonder what else has been missed. When asking for towels because they won’t come clean your room unless you ask, they never throughout the entire day ever brought towels. When we got back to the hotel after eight want to get cleaned up we had to wait until the only person who was there could bring us towels. Their breakfast was fairly decent and their pool and lobby area was good. Although the jets in the hot tub were not working. I’ve stayed at a similar hotel that is just across the street and feel like for the price. It would probably be better to stay there.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lydia, Pocatello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice hotel overall!!! There was a bit of car racing that was really load late at night (2-3am), but that's NOT the hotel's fault! Otherwise a very nice, clean hotel and pleasant stay!
Stayed 1 night in Oct 2023

2/10 Terrible

Kenneth

Travelled with family
Liked: Amenities
Very nice, clean and quiet.
Stayed 1 night in Oct 2023

8/10 Good

Darin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little better breakfast than most hotels. Clean and quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly place with a lot of ammenities
Stayed 2 nights in Oct 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Trisha

Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Travelled with family
Stayed 1 night in Oct 2023