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Grand Mercure Puka Park Resort

4.0 star property
Travelers find a peaceful coastal retreat at Grand Mercure Puka Park Resort, where sauna and steam room relaxation meets delicious dining and active pursuits

Choose dates to view prices

Just steps from Pauanui Beach, this tranquil resort offers genuine relaxation options. Guests can recharge in the sauna or steam room, dine outdoors at Miha Restaurant, and cool off in the outdoor pool surrounded by comfortable sun loungers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.404.639
Rp2.765.335 total
includes taxes & fees
24 May - 25 May
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About this property

Grand Mercure Puka Park Resort

  • Upscale hotel near Pauanui Beach
  • Located close to Pauanui Tairua Trail, Grand Mercure Puka Park Resort provides a terrace, a garden and dry cleaning/laundry services. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Miha Restaurant, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers
    • Free self-parking and valet parking
    • Full breakfast (surcharge), bike hire and an outdoor tennis court
    • Laundry services, a water dispenser and concierge services
  • Room features
  • All guest rooms at Grand Mercure Puka Park Resort include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More amenities include:
    • Heating and ceiling fans
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 20-inch LCD TVs with satellite channels and DVD players
    • Balconies, fridges and cookware/dishes/utensils

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments

The front desk is open daily from 7:30 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 60.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Grand Mercure Puka Park Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Mercure Puka Park Resort?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on 24 May 2026 start from Rp2.404.639, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Puka Park Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Puka Park Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Mercure Puka Park Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Mercure Puka Park Resort?

Checkout is at 11 AM.

Where is Grand Mercure Puka Park Resort located?

Situated in the mountains, this hotel is 0.6 mi (0.9 km) from Pauanui Beach and 3.1 mi (5 km) from Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 274 out of 426 reviews
Rating 8 - Good. 106 out of 426 reviews
Rating 6 - Okay. 34 out of 426 reviews
Rating 4 - Poor. 11 out of 426 reviews
Rating 2 - Terrible. 1 out of 426 reviews

Reviews

Verified

10/10 Excellent

Jenean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful accommodation amongst the trees with wonderful staff and breakfast. Bed was large and comfy, and the deck was wonderful to sit with coffee and listen to the birds.
View from my deck
Wonderful lounge with lovely view
Wonderful songbird in this tree, but it’s hiding!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place! The grounds are immaculate, the food delicious and the staff fantastic! Special shout out to Simon and Dani, they were so great! Would definitely come back to this special place.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Grand Mercure Puka was absolutely stunning. The staff were so attentive, the little cottages were clean, bed was very comfortable, was a quiet relaxing stay. The on site restaurant was excellent. Definitely would stay again
Verified

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, clean and comfortable room, property was extremely nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so happy and kind. The tree hut room was very unique and lovely. We really enjoyed the hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay set in beautiful bush surrounds. Fantastic facilities with friendly and welcoming staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and spacious. Staff was friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation beautiful location walkable to beach.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Paul R

Liked: Cleanliness, amenities
Staff uniformly nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Even booked another night longer. Really enjoyed the breakfast buffet, hot tub, sauna, and the sense of place in the forest.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Lovely cosy room in amongst the trees. The dinner in the restaurant was also very good; however breakfast could be improved (pastries were stale and healthier options were limited)
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil setting, very tidy premises, amazing views and friendly staff. Thanks Heather and Zade for looking after us on our stay. Note to guests restaurant and in-room dinning closes at 8:30 currently and no robes or slippers available. Thoroughly enjoyed our stay - we will be back for some more cedar hot tub!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jane and Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very restful setting. Wouldn't suit people with a cessibility issues although a buggy can be booked for transport to and fro. Comfortable and convenient accommodation.Great shower. Loved the private deck overlooking bush. Beautiful pool area. Would go again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount of Steps to room was a bit of a surprise, glad it was not raining, Room was A1, View was bush so no view but this was expected. General staff were good special call out to our waitress Amelia who looked after us over our 3 day stay, very professional and helpful everything that makes a normal stay into something special. also Lauren and Zade who also stepped up to make our stay great. Overall well worth the stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to wake up

Great stay in a stunning location. Loved waking up amongst the trees, so peaceful and quiet. Would highly recommend the location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were wonderful and staff was very welcoming, friendly, and helpful. We would definitely stay again when visiting New Zealand.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

GURBIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, really helpful, have great map of activites and locations. even have shovels if youre going to hot water beach
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Edwards & Co

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely outfitted rooms. Great showers and amenities on site. Nice restaurant. Breakfast buffet.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room set in gorgeous scenic forests, good restaurant with lovely food.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing solo getaway. The staff were lovely and really helpful. They let me check in early which was a nice surprise. I particularly enjoyed the heated pool and spa and the close proximity to the beach and pauanui hike. The staff also showed genuine care and told me to be careful on my way down from the hike as it can be slippery when wet. I would definitely come again
Poolside
Dining area. Recommend the lamb rump
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Felt very safe and cared for
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels review

Amazingly, every hotel we stayed at so far has been really wonderful and excellent in hospitality, cleanliness, professional service and staff!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and quaint

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungle like walkways to rooms, lots of privacy. Heated tile floors, hot tub and pool area. Had dinner and breakfast buffet. So lovely, sad to leave
Stayed 1 night in Apr 2025