Search Hotels Near Paws Place, Hermitage

"At check-in I was given key cards that didn't work. Then I found out the room was occupied. Another employee said they make mistakes like that all the time. Was given a new room. I was given a Gatorade for the inconvenience. Knock at the door at 10:50 pm by "housekeeping" (it was the barkeep). They opened the door before I could get to the door. They said it was to see if the room was occupied Had to ask for more towels. Never delivered. Room had soap and lotion but no shampoo or conditioner. Breakfast was tiny muffins in bags and some fruit and coffee that I didn't try. Pool and spa/hot tub closed indefinitely. Hall on first floor smells bad and would be a problem for asthmatics. The smell didn't really permeate the room though. Bathroom door didn't close and latch properly. Lack of luggage carts. It's not all bad. The hotel was quiet. Maybe because they have a form relating to their $30 deposit listing forbidden activities like parties and forbidden things like rose petals, glitter, and silly string. It also says a max of 1 child per room. I would like to think that they are taking an old hotel and refreshing it to make it nice again. I like the ye olde Holi-dome format (rooms surrounding and looking out over a common pool and play area). Except that was all closed. Had booked two double beds, got a king and a double. The bed was comfortable. Air conditioning was cold. Water pressure was great. Lots of parking space, mostly empty."

"Amy at the desk called us in advance to ask about our need for a handicap accessible room and although there were none available, made sure to provide a specialized chair for the shower / bath. Great service and kindness. "

"Everyone was just wonderful! "