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"Upon arrival l was greeted by friendly staff who provided me with a welcome drink and a cold towel, which was much appreciated after a long drive from Ubud. The staff helped me with my luggage and explained about the pools, breakfast, and my room. I had a mini fridge with some free cans of drink in, a fresh fruit basket, and you can even borrow pyjamas, flip flops, and a reusable water bottle. The mosquito net around the bed was a lovely touch, although I didn't seem to have a problem in my room. They do provide bug spray though, should you need it. I don't want to spoil the surprises but when I returned from dinner, I found the staff had completed turn down service and left several lovely surprises in my room. The surprises didn't stop there - I spent the day by the pool during which, Benjamin and some lovely other staff brought over additional surprises frequently. The pool was amazing! Unfortunately I was only here for 2 nights so l only got to use it once. I didn't use the hotel restaurant for dinner but down the road is a lovely Italian. Breakfast was fantastic - the amount of food you get is great. It's not a buffet - you choose from the menu but can order unlimited extras or a bakery item. I did have some food from the hotel restaurant for lunch, which was delicious. Overall, my stay was amazing - the staff were all super friendly and Benjamin particularly made an effort to chat during breakfast. As a solo female traveller I felt very safe and welcome here. "