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"Clean room. Coffee, good selection of teas and hot chocolate available in lobby 24 hours. Two fire pits to make outdoor seating comfortable in cold weather. Staff friendly and helpful. "

"The rooms were great everyone was friendly!! The restaurant food was okay ordered a burger and didn’t eat it. But over all the rooms and everything was a 10/10 "

"Our stay was excellent as always.. staff..cleanliness..happy employees just excellent as always"

"Over all good"

"Clean"

"Great check in help, clean, good breakfast and center location. Love the pool and hot tub are 24/7. However, did encounter one rude employee when trying to let them know towels were out at the pool after 10pm with the pool still filled with guests. "

"The downtown atmosphere shines at the William Penn. Loved the holiday party in the Grand Ballroom. Classic ."

"The balcony gave me a perfect view of the Winterwalk!"

"The staff was exceptional! The girls at the front desk were very helpful. The bartender for our event was very very nice and did a great job. Everything was very clean. The only thing I did not like is the bathroom and the closets were very small."