Apartemen di Penang

"We booked the hotel BUT got NO indication how to check in. When we arrived at the hotel and contacted with the Agent, we were told that NO ROOM was lept for us and we were told to Grab to another hotel for 2 days (which was much poor in terms of facilities, even no micro-wave oven was provided and broken bed) for checking in. We got NO effective compensation. The We rebooked this hotel two days later and checked in. In general, the housing condition is good except the excedingly TERRIBLE...

"We enjoyed staying at this property. Location is unquestionably super. Right accros the new gurney drive beach side promenade and near by to wide selection of culinary vendors. The unit itself is very new. the design is cozy. But there is always room for minor improvement, the pillow is a bit stinky from previous guest. And the entrance is a bit tricky. Which is located at the back of the building ( but I think this is not a big issue). You will easily find it. Will stay here again in our...

"Ok2 saja. Selesa untuk couple"

"あ"

"Had a good time here in this residence and I did enjoy it. I kept extending my stay cos I love it here in Penang and with the residence. I was blamed for a minor crack in the room’s lamp which we did not do, but we manage to talk with the stuff about it through whatsapp and solve it. Lovely stuff, just the room cleaner they need to be quite and be honest sometimes, even to smile when you greet them. But overall I give the residents a 5 star"

"Family friendly apartments and great facilities."

"It’s a fairly good location but unfortunately the place is really run down. It’s in desperate need of basic repairs, a coat of paint and some decent bedding. WiFi is so poor that some days it’s non existent."

"Very disappointed - not a luxury condo! Sadly cleaning was not through and hair was left in the shower alongside large parts of the grout were stained with mildew. Broken toilet seat in one bathroom- and the other had a bucket to catch the leak in the ceiling. One bedroom had a socket hanging off the wall nearly which was alarming. For a self catering apartment there was literally nothing to eat on or drink from - no glasses in the kitchen- and only one plate!! Check in was a huge digital...

"Helpful host, clean room. Need improvement in kitchen utensils, kettle and pots were stained badly."

"Très bon rapport qualité prix, piscine plus petite que sur l'image mais très pratique"

"We were very happy with this apartment. We booked for a family of 5, 3 grown up children. Apartment was spacious and comfortable. The location was excellent. Easy walking to the rest of GeorgeTown shopping and eating. The Japanese restaurant downstairs was superb. There is no checking in desk. The Citadine Hotel communicated with us using WhatsApp. The process was fairly easy. At night apartment a little noisy with nearby traffic. Beds were comfy though. All in all we would...

"They change my bookings to mansion 1 . Two rooms change to 1 room. "

"Old Hotel, need renovation, room staff contact through WhatsApp (plush service Sdn ) answering quickly Toilet broken , toilet sprayer broken , unacceptable to rent this with non functioning things , beautiful sea view"