Search Cheap Hotels in Penestanan

"That staff is really wonderful here. They made me feel special and was so helpful "

"Friendly, had everything we needed in the one location"

"The staff were so friendly and helpful. The resort is beautiful."

"Good room and service"

"I was very impressed! Legitimate five star Hotel! The staff is excellent, breakfast buffet awesome, the gym is lovely. "

"The hotel is definitely a good option if you are looking for a hotel near the airport (only 30min away). It is a huge complex and it’s amazing to see how well it is managed. Staff was excellent although it don’t start well. In an American hotel chain I was told that they don’t have too many king size beds. Then I was told I’ve been upgraded to a larger room. Upon entering the room it was the same situation which I experience more frequently around the world. A room with facilities for handicapped guests is being presented as an ‚upgrade with more space‘. It was sorted out afterwards but it becomes more a nuisance that I have to mention it explicitly at checkin every time."

"The main building rooms just feel dirty. We had cockroaches get into our food in the room. We had a really bad room service chicken meal that we couldn’t eat. We left after 2 nights of a 5 night stay. We had already moved rooms twice and they wanted us to move a 3rd time. They get you to sign a form at check in that you aren’t entitled to a refund (if you booked a room with no refund)… this should have been a red flag. They then tried to get me to sign a form on departure stating I wouldn’t be entitled to a refund. We haven’t even asked for a refund we were just happy to get out of there. In fairness- we stayed in the main building, I believe the kids side is newer. A few good pool slides and a kids club are very available at a lot of hotels in the area so I would definitely skip this place if you are reading this. "

"Excellent location, great amenities and "

"Nice "