THE Pensacola Grand Hotel

Property class: 2.5
Hotel with a 24-hour fitness centre, a quick walk to Pensacola Bay Center

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Room, 1 King Bed, Corner

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Room, 2 Queen Beds, Corner

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
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About the area

Map
200 E Gregory Street, Pensacola, FL, 32501

Getting around

  • Pensacola Station
    8 min drive
  • Pensacola, FL (PNS-Pensacola Intl.)
    9 min drive

About this property

THE Pensacola Grand Hotel

  • Hotel near Pensacola Bay Center
  • Located close to Saenger Theatre and Historic Pensacola Village, THE Pensacola Grand Hotel provides a library, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Smoke-free property, a lift and a ballroom
    • Free newspapers, a porter/bellboy and wedding services
    • ATM/banking services, a computer station and a gift shop
  • Room features
  • All 210 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with cable channels
    • LED light bulbs, fridges and coffee/tea makers

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The price is Rp1.923.398
Rp2.163.822 total
includes taxes & fees
22 Nov - 23 Nov
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Frequently asked questions

Does THE Pensacola Grand Hotel have a pool?

Yes, this property has an outdoor pool.

Is THE Pensacola Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at THE Pensacola Grand Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at THE Pensacola Grand Hotel?

Checkout is at 11:00 AM.

Where is THE Pensacola Grand Hotel located?

Located in Downtown Pensacola, this hotel is within 1 mi (2 km) of Pensacola Bay Center, Saenger Theatre and Historic Pensacola Village. Cordova Mall and Pensacola Naval Air Station are also within 9 mi (15 km).

Can I cancel my reservation for free at THE Pensacola Grand Hotel and receive a full refund?

Yes, THE Pensacola Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to THE Pensacola Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE Pensacola Grand Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

surviving hurricane Sally!!

It was a pleasant experience. I happened to be staying there when hurricane Sally hit. My room stayed fine. However, the lobby was damaged by the winds and rain, lost power and water. The staff and manager on hand were excellent. They didn’t act frazzled or anxious. They took care of matters and us guests. I really enjoyed the history of the hotel, too.
Stayed 7 nights in Sep 2020
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
People are nice. The rooms are nothing special. Very out dated. Bed is comfortable but they give you the thinnest “blanket” ever. You’re either waking up freezing at 3 am or hot because you had to leave it at 74. If you’re intown for the beach just find something around the beach you have to cross two bridges to get back to the hotel
Stayed 5 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel. Loved the history and historic beauty. However, the room was a non-smoking room but smelled like cigarette smoke. There was also not a coffee maker in the room. The room could have used a little updating. We stayed in one of the executive rooms. But still loved the stay and would stay again if we travel to Pensacola.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved in but AC could of been better but it is a very old place
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had reservations about 3 weeks ago for one night. 3 hours before check in i get an email my reservations has been canceled. No phone call. I had to call to ask why. Not good customer service
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Everything was great from staff to service. Through these tough times, this location stepped up with a welcoming attitude.
Stayed 14 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Not good!

The hotel leaked qater from the ceiling in turned froze the ac unit that xause us to be uncomfortable the last two days. They wanted us to change rooms at 2 am. We asked if we could just sleep in the cool room snd move our stuff the next day when we checked out but was told we had to move everything. At 2am in the freaking morning!
Stayed 4 nights in Mar 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First was disappointed the hotel was not really in the historic area but close. It was probably a 15 minute walk which wasn't huge no problem walking but disappointing since we thought we'd be in the heart of the area. I felt the property looked very tired. All areas in need of painting and general upkeep. When we checked in there was no bellman on staff to help with our luggage.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
In fairness, this property is suffering from the health concerns going on in most of the world. They treated me the best they could and I only stayed there overnight so I could come home. Printing this review wouldn't do anyone any good
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Rooms were a little on the small side, however staff was very nice
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Nice old hotel. Like stepping back in time. Rooms were nice. Shower was terrible. Coffee, not so much. Thankfully located in downtown close to food and beverages.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great historic hotel!

Lovely hotel. Front desk personnel were friendly and courteous. Rooms were clean, spacious, comfortable and even smelled nice. Room service was fast and tasty. WiFi and parking were free. I would definitely stay again!
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
We were amazed to be able to stay in this historic hotel.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RING THE MUSCLE

OLD TRAIN DEPOT, KINDA COOL. THE DOORS MOSTLY USED TO BRING IN LUGGAGE ARE HEAVY HARD TO MANUVER WITH A CART FULL OF BAGS. SHOULD BE AUTOMATIC. PARKING IS AT THE FAR END OF THE PROPERTY, UNLESS HANDICAPPED, LONG WALK BUT NOT HORRIBLE.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the Pensacola Grand. We've been staying there since 1985. We especially the employees! They always go out of their way to make our stay wonderful.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Unique older hotel . Shower wouldn’t stop and rooms need updated
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

L&N train station

It was a magnificent hotel. Service was spectacular and if your looking for a place with history.. this is it. The train depot is brilliant.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

The not-so-grand Grand Hotel

The photos on this website are deceiving This is a Gran Hotel by history and namesake only. At best, it’s equal to a super 8 motel on the interior. The bones of this building are super cool- with a grand lobby and support spaces which include a bar (didn’t see inside this space) but time and a real need for renovation cannot be dismissed. It’s a little sad and not very clean.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service by all staff! Bar food and atmosphere was amazing. Room service was incredible!
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is adorable. It appears to have been an old train station. The rooms are a little dated but we’re very clean. I would definitely stay again.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Good stay, good hotel

okay hotel with good location in Pensacola. Smelled weed in the hallway by elevator, did let staff know but don’t know if they did anything about it. We checked in minutes before a large group of actors for the musical Cats, their rooms were not ready for check-in at check in time. When we checked out the next day, we were informed that we had already checked out (?), our room service was not in the receipt, but charged to our cards. Front desk staff might need some extra training. Overall a good stay, just little hick-ups.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Hotel velho com vista para o cemitério

Hotel muito velho, fiquei num quarto com vista pro cemitério. Acústica péssima, escutei tudo do quarto vizinho. Aqui no hotéis.com diz que tem traslado para o aeroporto mas eles não oferecem mais esse serviço
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful last-minute surprise

So Beautiful! We were booked at another smaller hotel for 3 nights, for our trip. After waking up to a bad discovery the first morning, we made a new reservation here, packed up and moved to this wonderful hotel. Beautiful! Accommodating!! Clean!! We were so impressed, no more staying in the previous areas. This is our new go-to when visiting our family in the area! Love it!!
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service

Train Station Pensacola Grand Hotel

Hotels.com provided a good price. The site was very easy to use. The hotel room was in need of updating and a little cleaning. The lighting in the bathroom was extremely poor. There was hair on the shower wall and soap scum and hair in the soap dish. The tub had a soap ring in it. Obviously it hadn't been cleaned. The worst was the TRAIN! ATTENTION future guests there are train tracks that follow directly in front of the hotel with an active train that crosses at night. Horn blowing and all. We asked for a quiet room and were placed directly over the train tracks because we reserved a King room. We had no idea the King rooms in the hotel are situated directly facing the tracks. We would have taken a Queen room had we been informed. They offered earplugs for the train after we were rolled out of bed by the train sounding off right under our window. Obviously they have had other complaints about the noise before. Other than that, the hotel is convenient to restaurants. Dharma Blue, McGuire's, and Carrabba's are all within a 10 minute walk which was nice.The first floor of the hotel was pretty. There is a lot of old wood work in the first floor bar. You can envision where once this place was an old train station. Another bit of history we didn't know. The staff informed us they are also undergoing some renovations. I hope a part of that is being invested in sound-proof glass. This place could be really pretty with some updating and sound-proofing.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to entertainment venues and restaurants. Bar food and Restaurant food reasonably priced.
Stayed 2 nights in Mar 2020