2/10 Sangat Buruk
Francis
8 Okt 2025
This was my second stay and both times were difficult. In the first instance I left $250 worth of clothes in room and manager said he would mail them but he never did. When I stopped at property they said they had no lost and found.
The second stay I informed manager on check-in that I could not stay the 4th night. He said clearly it was up to Expedia. Expedia called him and we’re told he would refund 4th night. It is in the hotel notes. Expedia was great in response and advocating for partial refund. The manager was in fact responsible for giving permission for refund. He refused. I have family in that area. I visit 6-10 times annually. Often other family will stay at same hotel as me. NO MORE. TWICE IS NOT A RAMDOM MISFORTUNE. ITS A DESPICABLE PATTERN of poor service. I would never recommend this low quality hotel.
Francis
Menginap 4 malam pada bulan Oktober 2025