Check-in mulai pukul: 07.00; Batas waktu check-in pukul: 23.30
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 4 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: USD 10 per kendaraan (satu arah)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Perlu diketahui
Hanya tamu terdaftar yang boleh menginap di kamar
Pertanyaan umum
Apakah Lucky Star Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Lucky Star Hotel?
Parkir mandiri gratis dan parkir valet gratis di properti ini gratis.
Pukul berapa check-in di Lucky Star Hotel?
Check-in mulai pukul: 07.00; Batas waktu check-in pukul: 23.30.
Pukul berapa check-out di Lucky Star Hotel?
Check-out pada pukul tengah hari.
Apakah Lucky Star Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 10 per kendaraan.
Di mana lokasi Lucky Star Hotel?
Terletak di Tuol Kouk, hotel ini hanya 10 menit jalan kaki dari City Mall dan Stadion Olimpiade Nasional Phnom Penh. Monireth Boulevard dan Wat Moha Montrei juga berjarak 2 km saja.
Ulasan
Ulasan
6,2
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
6,0
Kebersihan
5,6
Lokasi
6,4
Staf & layanan
5,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 6 dari 65 ulasan
10 - Sangat Bagus
6
Penilaian 8 - Bagus. 18 dari 65 ulasan
8 - Bagus
18
Penilaian 6 - Medioker. 20 dari 65 ulasan
6 - Medioker
20
Penilaian 4 - Buruk. 14 dari 65 ulasan
4 - Buruk
14
Penilaian 2 - Sangat Buruk. 7 dari 65 ulasan
2 - Sangat Buruk
7
Ulasan
Terverifikasi
4/10 Buruk
Peter
15 Jul 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Peter
Menginap 2 malam pada bulan Juli 2023
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
30 Mar 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
시설도 오래되었고 청소도 불결하고 와이파이도 계속 끊기고 안되고 최악이었습니다.
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2023
Terverifikasi
4/10 Buruk
Serena
2 Jul 2022
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Serena
Menginap 1 malam pada bulan Juni 2022
Terverifikasi
2/10 Sangat Buruk
Vincent
3 Apr 2020
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay.
The main issues were as follows:
- Rooms are absolutely filthy (please see photos that speak for themselves!)
- The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers.
- Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude!
- Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms.
Overall, a very disappointing stay.
Vincent
Menginap 8 malam pada bulan Maret 2020
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
2 Apr 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent. Nice place. Recommend highly. Will visit again
Traveler terverifikasi
Menginap 24 malam pada bulan Maret 2020
Terverifikasi
8/10 Bagus
Traveler terverifikasi
6 Mar 2020
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
Traveler terverifikasi
Menginap 7 malam pada bulan Februari 2020
Terverifikasi
2/10 Sangat Buruk
Therese
5 Mar 2020
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
séjour agréable dans un quartier qui célèbre en permanence des mariages
le seul problème de temps en temps la nuit nous subissons des nuisances sonores
travaux et les gens qui discutent dans la rue
quartier en permanence surveillé par des agents de sécurité
Didier
Menginap 3 malam pada bulan Desember 2018
Terverifikasi
6/10 Medioker
Rudy
7 Des 2018
Tidak Disukai: Kondisi & fasilitas properti
They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Nice place to stay. Close to all tourist sites and good shopping areas.
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2017
Terverifikasi
4/10 Buruk
Lucie
16 Jun 2016
Tidak Disukai: Kondisi & fasilitas properti
Hôtel excentré
L'hôtel ne se situe pas dans le quartier touristique de la ville, il est plutôt excentré. Il est à environ 35-45min de taxi de l'aéroport, donc il convient pour une première nuit, à condition de ne pas y passer à plusieurs jours. La propreté laisse à désirer, mais avantage notable : il y a l'air conditionné ! Par contre pas de serviette, ni de savon, ou encore pas de restaurant à proximité.
Lucie
Terverifikasi
4/10 Buruk
Grace
14 Des 2015
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Surrounding restaurants ALL booked out with weddings, ++ noisy in room. Staff service was very disappointing.
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Probably one to avoid
Booked online and arrived late. Didn't seem to have my booking and the pictured hotel was full so I was told to go next door which is part of the complex I think. However they wanted me to pay which I didn't want to do as I had already paid online. Staff did not speak good English and I spoke to someone by phone and emailed my booking which got it sorted.
Large room but not in particularly good condition or clean. Near the airport, a few dollars in a tuk tuk which is why I stayed. Booked same day as my prior accommodation had no air con or windows.
Staff did seem helpful but I think had I stayed here as a female solo or inexperienced traveler might have felt very uneasy.
Thorouhgly enjoyed our stay for 5 nights.0lder but more interesting part of town.The general all day and night markets at the bottom street.Only $5usd 1/2 hour from airport.We walked to S-21 prison, $3or4usd by took took to Royal Pallace. 5 min walk from City Plaza supermarket for all European food.We arrived on a Sunday to a dozen weddings in progress as the street is all wedding venues.
Allan
Terverifikasi
6/10 Medioker
アジアン
4 Mei 2015
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
price fits to the rooms and Hotel - my stay for 7 days was OK
HANS CHRISTIAN
Terverifikasi
8/10 Bagus
Traveler terverifikasi
16 Feb 2015
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and decent
Close to town, had all the amenities. Easy for tuktuk drivers to find which was a relief. Would have been nice if a laundry service was offered as I couldn't find one in Phnom Penh at all.
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Traveler terverifikasi
5 Feb 2015
Helpful staff and clean
Clean and a bargain. Good for a night or two
Traveler terverifikasi
Terverifikasi
6/10 Medioker
omero
31 Jan 2015
Clean and friendly
Kind of in the middle of nowhere. And rather hard to find