Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Best Western Downtown Phoenix

2.5 star property
Hotel with free breakfast, near Chase Field

Choose dates to view prices

The Best Western Downtown Phoenix offers a free breakfast buffet to fuel morning adventures. Guests can cool off in the outdoor pool, relax on sun loungers, or unwind in the spa tub after shopping on site. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
The current price is Rp1.826.111
Rp2.064.784 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(103 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
3 outdoor pools, pool umbrellas, pool loungers

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

Pinnacle Peak
  • Pool
  • Hot tub
  • Spa
  • Restaurant
8.8 out of 10, Excellent, 1,008 reviews
The price is Rp3.127.288
Rp4.228.832 total
includes taxes & fees
23 Nov - 24 Nov
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
620 N 6th St, Phoenix, AZ, 85004

What's nearby

  • Arizona Center - 3 min walk - 0.3 km
  • Phoenix Convention Center - 7 min walk - 0.6 km
  • Chase Field - 14 min walk - 1.2 km
  • Mortgage Matchup Center - 14 min walk - 1.2 km
  • The Van Buren - 15 min walk - 1.3 km

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Sky Harbor International Airport (PHX) - 10 min drive

Restaurants

  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪The Flour Shop - ‬5 min walk
  • ‪Fillmore Coffee Co. - ‬4 min walk
  • ‪MOIRA Sushi Bar & Kitchen - ‬6 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center
Near Chase Field and Mortgage Matchup Center, Best Western Downtown Phoenix provides a free breakfast buffet, a terrace and shopping on-site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Self-parking (surcharge), express check-out and luggage storage
  • A front desk safe, a water dispenser and a 24-hour front desk
  • Outdoor furniture, coffee/tea in reception and 1 meeting room
  • Guest reviews speak highly of the helpful staff and location
Room features
All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Free daily buffet breakfast

Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 1,008 reviews
The price is Rp1.615.438
Rp1.826.777 total
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

Does Best Western Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Downtown Phoenix?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on 23 Nov 2025 start from Rp1.826.111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Downtown Phoenix pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Downtown Phoenix?

Self-parking is available for USD 18 per day.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Downtown Phoenix?

Checkout is at 11 AM.

Where is Best Western Downtown Phoenix located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Arizona Center, Phoenix Convention Center and Chase Field. Mortgage Matchup Center is 0.8 mi (1.3 km) away. Roosevelt - Central Ave Station is 13 minutes by foot and 3rd Street - Washington Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.Thank you!
Stayed 2 nights in Nov 2025

8/10 Good

Moheudin

Liked: Cleanliness
Clean room and courteous staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracie

Liked: Cleanliness, amenities
The hotel staff were very engaging. Breakfast was great. Room clean. Would stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We had great service and the breakfast was good - best biscuits and gravy (with sausage in gravy) that I have had but I guess since it said "buffet" breakfast I thought there would be hot eggs (versus cold boiled eggs) and maybe some bacon. The room was large, clean, and very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Staff wasvery helpful especially with checking in at 2 am. Like the close proximity to Banner Hospital
Stayed 1 night in Aug 2025

10/10 Excellent

Christine Louise

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious, great breakfast and within walking distance of many restaurants and attractions.
Stayed 3 nights in May 2025

10/10 Excellent

Deatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay safe warm and comfortable and the best beds got a good night sleep. Felt safe and comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool. The rooms were updated and clean. Very quiet hotel. Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Pankaj N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good but nothing for vegetarian guests. Gym and Hot tub: good Round the clock tea and coffee is very nice
Stayed 6 nights in Sep 2025

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The downtown best Western in Phoenix was adequate for the stay I booked property was relatively clean. They had a breakfast. I stayed one night unfortunately I had to get up very early to attend an event so I got it before and left before I could have breakfast. The entrance to the hotel requires you to either have a key card or to be admitted by hotel staff I found this somewhat inconvenient.
Stayed 1 night in Sep 2025

10/10 Excellent

albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to MJ at the front desk. He answered all questions we had and was extremely courteous.
Stayed 3 nights in Aug 2025

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service
Na
Stayed 1 night in Sep 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with plenty of parking downtown. Easy walk to the convention center.

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The staff treated us so well. We would definitely return if ever in the area again. The room was amazing, it fit everything we needed. Hands down best hotel we’ve stayed at in a very long time
Stayed 1 night in Jun 2025

10/10 Excellent

Amrin

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk and the manager were very nice
Stayed 1 night in May 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very helpful
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for downtown Phoenix. Children’s museum just a few minutes walk. Chase Stadium and conference centers nearby. Friendly staff, secure site. Amazing ‘free’ breakfast!!
Stayed 3 nights in Jun 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, room service and facility. Could use some more black tea options. Breakfast was good! Thanks and keep up the great work! God bless you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in downtown walkable to all the hot spots. The security of having the building only accessible to guests is a comfort.
Stayed 4 nights in Apr 2025

10/10 Excellent

tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it👍
Stayed 1 night in May 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good except the parcking you need to pay for the parcking. It is not included. They charged me 19 US per parcking.
Stayed 1 night in Aug 2025

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accomodating. The only complaint was I did not know there were parking charges every day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eriverto

Liked: Cleanliness, amenities, property conditions & facilities
Very simple no headaches
Stayed 2 nights in Jun 2025

2/10 Terrible

CHIWOO

Disliked: Staff & service
They misassigned my room and attempted to charge me more. To make matters worse, they gave the same key to another person, who entered the room I was lying in bed. It was an incredibly unpleasant experience, and they offered no apologies. They just changed the room. Eventually, I had to move to the original room that was assigned to me. Despite my attempts to remain positive, they decided to charge me for checking out a day earlier. The tall black man was the one who handled this. Terrible experience. It seems like clean but I can smell weed in my room whole day
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Liked: Staff & service
The tub was dirty
Stayed 1 night in Jun 2025