Best Western Plus Surprise-Phoenix NW

Property class: 3.5

Choose dates to view prices

Located close to Surprise Stadium, Best Western Plus Surprise-Phoenix NW provides a free breakfast buffet, dry cleaning/laundry services and a gym. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a business centre are available to all guests.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is Rp1.910.007
Rp2.188.677 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a TV mounted on the wall, a desk with a lamp, and a wardrobe.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with white bedding and headboards, a nightstand with a lamp, and a carpeted floor.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, a desk with a chair, a television mounted on the wall, and a door leading to another room.

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a microwave, a coffee maker, and a television.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a wooden desk, black office chair, and a small table. There is a framed picture on the wall and a lamp on the desk.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a window with curtains, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a window with curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Surprise, Best Western Plus Surprise-Phoenix NW is in the city centre. Travellers who have shopping on the agenda can visit Arrowhead Towne Center and Westgate Entertainment District. Looking to enjoy an event or a match? See what's going on at Surprise Stadium or Peoria Sports Complex. Visit our Surprise travel guide
Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • State Farm Stadium with a clear sky and a wide road in the foreground.
    State Farm Stadium
    23 min drive - 21.8 km
  • A large outdoor area with palm trees, a building labeled 'Gila River Arena', and several advertisements.
    Desert Diamond Arena
    23 min drive - 22.1 km
  • A water fountain with multiple tiers, palm trees, and a Westgate sign in the background.
    Westgate Entertainment District
    23 min drive - 21.0 km
  • Irish Wolfhound Restaurant & Pub
    15 min walk - 1.3 km
  • Centennial Friendship Park
    3 min drive - 1.5 km

Getting around

  • Sky Harbor International Airport (PHX)
    39 min drive

Restaurants

  • McDonald's
    19 min walk
  • Chick-fil-A
    8 min walk
  • In-N-Out Burger
    4 min drive
  • Circle K
    17 min walk
  • Little Caesars Pizza
    2 min drive

About this property

Best Western Plus Surprise-Phoenix NW

  • Hotel near Surprise Stadium
  • A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Best Western Plus Surprise-Phoenix NW. For some rest and relaxation, visit the hot tub. In addition to a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, a local area shuttle and smoke-free property
    • 1 meeting room, a 24-hour front desk and free newspapers
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All 86 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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includes taxes & fees
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Frequently asked questions

Does Best Western Plus Surprise-Phoenix NW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on 1 Nov 2026 start from Rp1.910.007, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Surprise-Phoenix NW pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Plus Surprise-Phoenix NW?

Self-parking is free at this property.

What time is check-in at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Surprise-Phoenix NW?

Checkout is at 11:00 AM.

Where is Best Western Plus Surprise-Phoenix NW located?

Located in the heart of Surprise, this hotel is 2.2 mi (3.6 km) from Surprise Stadium, and within 9 mi (15 km) of Arrowhead Towne Center and Peoria Sports Complex. Desert Diamond Casino - West Valley and Westgate Entertainment District are also within 12 mi (20 km).

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Reviews

Best Western Plus Surprise-Phoenix NW Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems older but was clean, breakfast was decent and location was excellent. Would stay here again
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Surorise. Convenient location friendly staff.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good breakfast.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,friendly staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. We even extended our stay by 3 extra days because we just moved here & was not ready to leave to move into a empty home filled with moving boxes yet. Resturants in the parking lot convenient. Quiet location & great location.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was amazing, The staff was very understanding and kind. I was there because my brother passed away. The coffee omg loved it , Clean bathroom , beautiful bedding , I kept losing my key because of losing my brother and they told me I could come to the desk anytime
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were all very helpful & friendly. The accommodations were excellent.Breakfast was great with a lot of very nice choices. 24hr coffee was great with hot chocolate, variety of coffee and flavored beverages!! My only complaint is the low Toilets!?! Otherwise it was a very pleasant stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly! The free breakfast was delicious and clean. Having the rooms cleaned daily was a plus!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the breakfast area was excellent. Very friendly and kept area very clean
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady cleaning the room was very pleasant and did a good job along with the breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The rooms were clean, breakfast was great and dinning area was clean and kept full. Location was great plenty of shoppyand eat within walking distance. Would stay again. Spent 4 nights.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice good location
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hot tub and pool would benefit from more attention. Skimming for one. The hot tub jets were powerless, and the water level was low. This is unfortunate because it was a primary reason I selected this property. The blanket on the bed was too thin and light for my taste. The breakfast was highly commendable. That young lady does a wonderful job. The dining area is clean and the food is surprisingly good, and the selection very nice. She's friendly and upbeat also. I like the yogurt dispenser, and the Nespresso coffee maker is the bomb. This property is super clean and the staff is super friendly and helpful. It's quiet and well located also. I wasn't super happy with room 213, however, because it was very dark with an obstructed view of the hotel's covered entry. I would stay there again all things considered.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless staff friendly and hotel was safe
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent breakfast. Nice pool.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly staff great breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay and the breakfast is really good!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Room was great, staff exceptional
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to spot when I go to AZ for work. Nice location. Nice and clean and has been family friendly when I’ve taken my family along with me.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really well kept, all the staff professional
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping went out of their way to set up the sofa bed for us. We were very grateful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was very clean
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable beds
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great Place to stay!! Even got an own balcony. Would recommend staying here!!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good area, decent breakfast beautiful rooms
Stayed 2 nights in Jun 2025