Search Luxury Hotels in Pianillo

"My daughter’s toothbrush was replaced with a used one after our room was serviced. We’re very confused about how this happened and would like an explanation. We raised the issue the following day, but Marco told us to ask the cleaning staff, and that was the only response we received."

"Stayed 24/04 to 01/05 2026 I think this is a great hotel right in the heart of Sorrento, so location is perfect. There is a short walk to the restaurants and shops, and the zig zag walkway to the beach. On the approach the gardens are lovely and smelt like a florist at the end of April. The hotel has its own pool and Pool lounge bar, all lovely for relaxing. Inside the reception area, it is very spacious and welcoming with the reception staff very pleasant, and helpful. Check in was very easy, nice after a long trip. Suitcases were taken to our room by porter, which was also a nice touch. The hotel has a traditional Italian feel; well decorated and tasteful items place around every corner. The room we had was overlooking the pool, which was lovely during the day, but could get a bit noisy at night with the sound of the mopeds and people talking echoing around the large courtyard of hotels. If I went again, I would pay the extra for the sea, side of the hotel as it may well be a little quieter. The room itself was clean practical and tidy, and the bed comfortable, with house maids making beds and changing towels daily. The hotel overlooks the cliff to the sea, where an outside balcony lounge bar is a great place to sip your first holiday drink. The bar allows you to enjoy the beautiful sunsets this side of the hotel is lucky to receive. The breakfast lounge is lovely with seating all along the window edge, looking out over the sea and beaches, with Mount Vesuvius in the backgr"

"Property is beautiful! Staff is friendly! View is spectacular. Great escape from the crazy town. Lights in BR not working and we asked to fix and they never did. The bed was very uncomfortable and the sheets were not soft at all. The front desk said they could bring a pad but never did and never followed up either. We paid for the “ Premium” room and you only get 2 waters with the room and no ice! A glass of ice is $5 . The bar was even instructed to not give it out without paying . If someone pays almost $500 per night I don’t expect to pay for a cup of ice. The staff in dining room and the van drivers were super nice and friendly and helpful. Overall beautiful hotel but needs to work on service and amenities for the price they charge. Not the service for what they charge."

"Clean"

"Staff"

"The breakfast is great and the view to die for! The balcony view is the typical post card! Highly recommended!"

"Amazing breakfast, 6 star service all around, the views are breathtaking, the rooms are very clean and well serviced."

"The hotel was excellent, standing views, clean, updated, comfortable bed and pillows, very clean, wonderful staff, great restaurant and bar, shuttle to go to the city, absolutely amazing!"

"Great location. View depends on what facing you get. Excellent breakfast"