"There is no elevator for second floor rooms. At 77 years old and bad knees, I could not access assigned room on second floor. There were no other rooms on first floor.
I should have asked, but did not know. Assumed easy access was available."
"I have stayed multiple times and will be back. Great continental breakfast, nice indoor and outdoor pools, three hot tubs, (2 inside 1 outside) Very clean, quiet and friendly staff. Being attached to Old Chicago is nice too."
"Friendly staff. At one point I was walking through the hallway on my way to my room and passed about four or five folks who clean room rooms. And every single one of them said hello to me. The front desk staff and the food staff also were very friendly. The breakfast and the 5:30 PM food both were very good. The rooms were clean. The beds were comfortable. The shower water pressure was excellent. Just a very good overall stay."
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