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"Super surprised about how great this hotel was. Super nice (and BIG) rooms, near good restaurants. Just a great experience."

"It was the best experience I’ve had at a motel in many years. Parking convenient, room clean, bed comfy, water nice and hot, very helpful staff and so much to do in the area. "

"One elevator was down the 4 days we were there which was annoying but okay. The breakfast was good and well maintained and the cook was always checking on everything. It would have been nice to have more variety for breakfast and to have the hours past 9am but that was as advertised. There were signs in the room and lobby for "The Placery" as a 24/7 option to eat but when I asked they said it closed at 1pm and I never saw anybody use it so I don't know if that was even a real option. Unfortunately they stop the coffee/tea in the front lobby when breakfast stops."

"The room was very convenient to the Heart Hospital. Very clean . Obviously an older hotel that has been redone. Elevators were not the best."

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"When we arrived and talked with the very unhelpful manager, we were told the room we booked on hotels.com didn’t even exist, and the pictures on the site were inaccurate. They were unable to provide a room with the sleeping arrangements we needed, though we paid extra to have the accommodations, so we requested a cancellation. The hotel is under construction, and didn’t even have restroom signs up. It was a terrible experience and I would not recommend this hotel to anyone."

"So much to love, but under managed. The location is why I’ve stayed here more than once. It’s clean, and was better staffed this time. Management of this property is the issue, last time the 2 elevators, one broke and the other only went up, so I had to walk down 6 flights. This time the pool was closed. They offer no compensation for promised services not available. We need to get back to enforcing these things."