Hotel Universal Orlando Resort di Poinciana

"The room was nice. Except on our last day, we were looking for something and found old food, socks and containers under the couch that were not our's "

"Clean room. When the people above us were extremely loud and we complained. They offered a free dinner for us. And had security monitor them for noise. The buses to universal studios were always there waiting for us to jump on. Never had to wait for them. My only complaint was the $44 fee to store our luggage until we could leave for our flight home. First time I have been charged"

"Pontos bons: hotel novo, limpo. Área da piscina linda e boas comodidades. A estadia no hotel permite acesso antecipado aos parques da Universal e possui ônibus indo e voltando do parque a todo momento. Pontos ruins: Seria muito mais interessante se tivesse café da manhã com buffet, mesmo que pago. Na área do restaurante existe um café e um mercadinho que são bem caros. Disseram que o serviço de quarto é feito dia sim dia não. Ficamos 3 dias e o serviço de quarto não foi feito nunca. O...

"Amazing ! Will be back "

"Great for early access to Epic and coming back tired in the evening Moderate hotel. Don’t expect more but good value for a short stay "

"Breakfast had many options that were good. They even were great with dairy allergy and finding/making fresh alternatives for us. Staff is friendly and efficient at their jobs. The room could have been cleaner; there was hair on the floor in the bathroom and dirt around one of the beds. We let the room service in on our second day so they could clean and they only kind of made the beds ( I say kind of, because I had to find the fitted sheet and pull it all the way up after they made the bed) and...

"Everything was great. Room was nice. Bed was comfortable. Everything was clean. Would highly recommend. "

"The location is just unbeatable. It was beautiful inside and staffs were all very nice,too. Both floral taverna and bar helios also very good food and service. I will definetly recommand this place."