Polk City hotel guide. Diamond Resorts hotel in Polk City, Florida

"The hallways were never vacuumed. The sliding door to the balcony was broken. The doors to the master bath wouldn’t close. The toilet in the second bath wouldn’t flush. No hand soap in the bathrooms. We had to ask for enough bath towels for each guest in the room multiple times. Mattresses are very comfortable. The room was a great size and our room was clean but the hallway outside our room was very dirty."

"Has a great time with my wife for our honeymoon. Other than the fact that the room has an off smell like there stale smell from mopping water... we enjoyed our stay."

"I never got my room cleaned and never got towels. I called the front desk many times and never got an answer. "

"Fantastic property..I cant wait to return in a few months!"

"I don't eat breakfast "

"Half of the kids area is old and outdated the other half is shut down for renovation I’m assuming "

"We love the Dolphin and the Swan hotels. We have stayed at these properties numerous times because of the location to Epcot and Hollywood Studios. The hotels are beautiful and the amenities are wonderful."

"We enjoyed our visit and taking part in the tennis drills. Everything was fantastic until the night before we left and someone new moved in next door. They had loud music and singing. The front desk did say they had quiet hours. Fortunately, it eventually stopped and we were able to sleep before our early flight out."

"Front desk staff was great especially Gio!!!"