Port Townsend hotel guide. Independent hotel in Port Townsend, Washington

"Rooms were ready at arrival. Helpful clerk asked leading questions so we were clear no one would be staffing the lobby when we left the next morning. Knew to just leave key card and be on our way. Offered us tea, sweeteners & creamers since they are not usually left in rooms but knew we might want before hitting the road early morning. Ice machine was behind a locked door. Made sure we knew where and that our key card would open. Offered suggestions for food & drink. Pointed out a few places on map. All "little" things but she made sure we had answers to questions we didn't know we had. :-)"

"I recently stayed at this hotel, and overall I had a very pleasant experience. The staff were extremely friendly the reception team always had a smile on their face and were genuinely helpful whenever possible. The room was clean, and the breakfast was excellent. The only issues I experienced were related to the lobby. The lobby was always very cold, especially in the evenings. If you wanted to sit there to have a tea or watch TV, you couldn’t stay more than a few minutes because the temperature was uncomfortable. It didn’t seem like the heating was being adjusted at all. Additionally, for two or three mornings, the hotel staff working in the lobby were extremely loud. They played music, had phone calls on speaker, and talked very loudly among themselves. It made it impossible to sit in the lobby for even ten minutes, and they said this noise typically continues until around 4 PM. It was quite inconvenient for residents, and it would be much better if the staff were more considerate of guests who are trying to relax or work in the lobby. Despite this, my overall stay was good, and the hotel has many positive qualities. I hope they address these issues to make the experience even better for future guests."