Villas in Southern Province

"The staff were wonderful, the food was delicious, and the hotel is right beside Lake Kivu. The chef even prepared food based on some dietary issues I had. In brief, I could not ask for a better stay. Kudos to all the kind and hardworking people working at this hotel "

"Wrong advertisement. There is no bath tube, was not given the room I paid for and to get the room I had to pay extra. Everything about it it was wrong "

"Fraudulent. These lovely pictures of an apartment were displayed on the Expedia site and I went ahead and paid for it. When I contacted the host about my reservation, he rudely informed me that the place was not available even though I had paid for it on the site because it was available for my dates. The host was rude, unresponsive and unwilling to help. He offered an alternative property which was dingy, uncomfortable and ugly with stained and torn bedsheets. A far cry from what was advertised...

"Comfortable, quiet, safe, accessible. Staff was excellent and took care of every need."