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Four Points By Sheraton Puebla

3.5 star property
Hotel with free valet parking, near Galerías Serdán

Choose dates to view prices

Located close to Galerías Serdán and Estrella de Puebla Observation Wheel, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping
The current price is Rp970.923
Rp1.155.399 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View

Traditional Room, 1 King Bed, Non Smoking, City View | View from room

Traditional Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(76 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (View)

Traditional Room, 1 King Bed (View) | View from room

Traditional Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bathtub

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | View from room

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Puebla by IHG

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,607 reviews
The price is Rp954.490
Rp1.135.843 total
includes taxes & fees
9 Nov - 10 Nov
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About the area

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060

What's nearby

  • Galerías Serdán - 10 min walk - 0.9 km
  • Angelopolis Commercial Center - 11 min drive - 3.8 km
  • Zócalo de Puebla - 13 min drive - 3.8 km
  • Cuauhtemoc Stadium - 14 min drive - 9.7 km
  • Centro Expositor - 15 min drive - 6.4 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 32 min drive

Restaurants

  • ‪Xanta Gastronomía - ‬1 min walk
  • ‪La Cocina de Los Angeles - ‬5 min walk
  • ‪Carl’s Jr. - ‬4 min walk
  • ‪María Ofelia - ‬1 min walk
  • ‪Restaurante Mediterraneé Libanés - ‬6 min walk

About this property

Four Points By Sheraton Puebla

Hotel near Galerías Serdán
Located close to Estrella de Puebla Observation Wheel and Centro Expositor, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a bike on-site and express check-out
  • A front desk safe, a banquet hall and a 24-hour front desk
  • Guest reviews say great things the overall value, helpful staff and location
Room features
All 144 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as late-night room service and free WiFi.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,607 reviews
The price is Rp954.490
Rp1.135.843 total
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; MXN 275 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 275 for adults and from MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

Does Four Points By Sheraton Puebla have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Four Points By Sheraton Puebla?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on 17 Nov 2025 start from Rp970.923, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Puebla pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Four Points By Sheraton Puebla?

Self-parking and valet parking are free at this property.

What time is check-in at Four Points By Sheraton Puebla?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Points By Sheraton Puebla?

Checkout is at noon.

Where is Four Points By Sheraton Puebla located?

Located in the heart of Puebla, this hotel is 0.7 mi (1.1 km) from Galerías Serdán and 2.9 mi (4.7 km) from Estrella de Puebla Observation Wheel. Finsa Industrial Park and Centro Expositor are also within 6 mi (10 km).

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Reviews

Four Points By Sheraton Puebla Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 892 out of 1146 reviews
Rating 8 - Good. 171 out of 1146 reviews
Rating 6 - Okay. 46 out of 1146 reviews
Rating 4 - Poor. 16 out of 1146 reviews
Rating 2 - Terrible. 21 out of 1146 reviews

Reviews

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 2 nights in Oct 2025

8/10 Good

Laura Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, specially when traveling with pets.
Stayed 1 night in May 2025

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Rozz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for business travel
Stayed 3 nights in Dec 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 1 night in Mar 2025

10/10 Excellent

Ciro

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Héctor g

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Eliseo Jose Balderrama

.
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

6/10 Okay

EMMANUEL

Liked: Staff & service
E
Stayed 6 nights in Apr 2025

6/10 Okay

Monica

I think the room could do a bit better in terms of cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habiatacion limpia y amplia.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quizá lo único que le cambiaría sería que le quitaran la alfombra , asegura más limpieza
Stayed 2 nights in Oct 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente como siempre
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza excelente Maricruz limpio la habitación. Super bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta esta vez fue por 3 no has siempre cómodo y limpio
Nos toco una lindas noches
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, limpio, agradable el personal y tienen bufet todos los dias, es muy variado
Stayed 2 nights in Oct 2025

2/10 Terrible

paolo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pague por la habitación de 28 metros y me dieron una habitación básica
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona no es la mejor, pero es conveniente para ir a varios lugares, por ejemplo Angelópolis, está a 10 minutos. El personal es muy atento, y dan muy buen servicio.
Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal amable, las instalaciones en buen estado, y lo mejor de todo es la perrita que te recibe en la puerta donde puedes ver la bondad y buen corazón del personal del hotel y de quienes lo administran
Stayed 1 night in Oct 2025