Located in San Telmo, a neighbourhood in Puerto de la Cruz, Apartamentos Alta is near theme parks and near a boardwalk. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Martianez Shopping Centre and La Villa Shopping Center. Jardin Aquatico and Botanical Gardens are also worth visiting. Visit our Puerto de la Cruz travel guide
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Apartamentos Alta?
Checkout is at noon.
Where is Apartamentos Alta located?
Located in San Telmo, this aparthotel is within a 5-minute walk of Martianez Shopping Centre, Playa Martiánez and San Telmo Promenade. Playa Martianez and Sitio Litre Garden are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Apartamentos Alta Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.8
Location
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 21 out of 113 reviews
10 - Excellent
21
Rating 8 - Good. 59 out of 113 reviews
8 - Good
59
Rating 6 - Okay. 24 out of 113 reviews
6 - Okay
24
Rating 4 - Poor. 7 out of 113 reviews
4 - Poor
7
Rating 2 - Terrible. 2 out of 113 reviews
2 - Terrible
2
Reviews
Verified review
10/10 Excellent
Inger
15 Jan 2024
Liked: Cleanliness, room comfort, communication
Kommer gerne tilbage til dette hotel.
Særdeles venligt og kompetent personale.
Super gode senge og ellers ok men enkelt udstyret. Udsigten kedelig og kun sol i hjørnet på terrassen i ca 35 min.
Beliggenheden perfekt, og det var fred og ro. Ingen trafikstøj eller støj fra barer eller naboer.
Stayed 4 nights in Jan 2024
Verified review
8/10 Good
Alessandro
30 Jul 2023
Liked: Communication
Una settimana al nord
Struttura datata ma in posizione eccellente. Eravamo all’ottavo piano e si vedeva il mare da uno squarcio del terrazzo. Arredi datati e minimalisti, pochi utensili da cucina, il minimo indispensabile. Il bagno vecchio e maleodorante, puzza di fognatura perenne. Personale cortese e disponibile. A due passi dal centro ma con grossi problemi di parcheggio, 2 sere su 7 siamo stati costretti a parcheggiare nel parcheggio a pagamento della struttura, € 7. Proprio di fronte c’è il supermercato Mercadona.
Stayed 7 nights in Jul 2023
Verified review
2/10 Terrible
Stig
6 Jul 2022
Liked: Communication
Disliked: Cleanliness, room comfort
Fryktelig Dårlig
Dette hotellet er så slitt og dårlig at det burde ha vært stengt og renovert. Veldig bråkete rundt hotellet, renholdet var meget dårlig. Eneste som var bra var store rom, men sengene var forferdelige. Rett og slett det dårligste hotellet jeg og min familie har bodd på noen gang.
Stayed 4 nights in Jul 2022
Verified review
8/10 Good
Geraldine
2 Mar 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are in a good location and the staff are helpful. It had basic but comfortable furnishings and was spacious with a large balcony. Any problems were dealt with quickly. Shame about the view of the derelict building opposite, but guess they can't do much about that! All in all good value for a central stay if you don't need or want luxury.
Stayed 7 nights in Feb 2022
Verified review
8/10 Good
Verified traveller
23 Jan 2022
Liked: Cleanliness, room comfort, communication
Toimiva perushuoneisto hyvällä sijainnilla
Ensiksi saatu huone ei aivan vastannut toiveita, mutta viestiminen hotellin kanssa oli todella hyvää ja saimme vaihdettua nopeasti parempaan! Tilava, perussiisti huoneisto josta löytyi kaikki tarvittava. Positiivinen kokonaiskuva.
Stayed 7 nights in Dec 2021
Verified review
8/10 Good
Verified traveller
5 Nov 2019
Liked: Staff & service
Isot huoneet ja minulle sopivat varusteet. Iso parveke. Edullinen aamupala.
Stayed 7 nights in Oct 2019
Verified review
8/10 Good
Verified traveller
6 Oct 2019
Liked: Cleanliness, staff & service
Correcto. Personal muy agradable.
Apartamento amplio
Meget nemt til de forskellige steder, dejligt at opholde sig der, men møblerne trænger til at blive stiftet.
Stayed 22 nights in Oct 2018
Verified review
4/10 Poor
paula
21 Nov 2018
Fräscht hotell med mycket rena rum, trevlig personal och god service. Frukosten var ganska ordinär men varmhållningen kan bli bättre. Poolen var liten men erbjöd dock ett mycket svalt dopp om man ville stanna på hotellet och sola. Vi återkommerkommer gärna till apt.Alta.
We have stayed at the Alta Apartments many times.It is basic but clean and friendly
The location is perfect for everything. we will be pleased to go there again.
Stayed 21 nights in Oct 2018
Verified review
8/10 Good
albert
4 Nov 2018
Liked: Cleanliness, room comfort
Buen lugar
Buena relacion calidad precio pero faltan pequenos detalles, no hay jabon para lavar los platos, aunque sea un poco, y cosas asi
Stayed 4 nights in Oct 2018
Verified review
8/10 Good
Cassandra
27 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location, staff, value for money amazing, but the apartments are tired and need updating.
Mooi en leuk apartement fijn dat elke kamer een balkon heeft! Beetje verouderd maar de gemakken zijn er. 3min lopen en je staat op de boulevard 20min naar het strand. Personeel is vriendelijk! Ontbijt service die niet duur is. Zeker een aanrader!
Stayed 7 nights in Oct 2018
Verified review
8/10 Good
Verified traveller
7 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Sencillo pero correcto, acorde con el precio.
Lo mejor, la amplitud.
El sofá incomodísimo y para fregar los platos la postura ortopédica ya que hay un armario grande justo a la altura de la cabeza. El garage empinado y algo estrecho pero factible.
La televisión bastante bien. Pocos enchufes. Cocina muy simple
El complejo está sin actualizar. El WiFi no funciona bien, los elementos de menaje (platos, vasos, cubiertos..) son muy viejos están muy usado y da verdadero asco usarlos. Las toallas limpiasconservan manchas antiguas y el personal (excepto el de limpieza) no es excesivamente agradable.
Bien. El apartamento es amplio, está limpio y es cómodo. El personal es muy amable, está céntrico y justo en frente hay un centro comercial. Como consejo, creo que debería haber un microondas y un congelador que realmente sea un congelador (para meter helados, por ejemplo). Hay espacio de sobra en la cocina y se ahorraría luz.
Great apartments, plenty of space and loads of storage. Great location, just meters away from the beach and loads of restaurants and bars near by to choose from. A large supermarket literally right across the road making it convenient for self catering.
Lo mejor: la relación calidad precio, y que está al lado de los Lagos Martiánez y de una pequeña playa. Además hay parking, de pago, que viene bien dado que es dificil aparcar por alli.
Lo Peor: habitación un poco antigua, la piscina cierra 6-6:30. El buffet del desayuno creo que podría ser mejor.