Puerto del Carmen hotel guide. Diamond Resorts hotel in Puerto del Carmen, Tías

Staff excellent from start to finish

Front desk extremely helpful, especially the tall dark haired man we met on arrival, Christian in the bar was superb, Monette and the girl with teeth braces (in the bar and the cafe) were extremely helpful, and all staff members (except one or two) including cleaners were very friendly and efficient, always saying hello with a smile- And Nicole was very receptive and smiley, and very helpful, especially as she helped out in any area when she felt it was needed, and she had to put up with...

Beautiful hotel set on the lower slopes of Lanzarote, looking out on to the sea. The hotel is stunningly designed, with large rooms, amazing breakfasts, and a great pool. It is secluded and with only 20. rooms, it feels like a personally curated experienced. If you are wanting easy access to a beach and other restaurants (the hotel has its own restaurant but the menu is fairly expensive), this is probably not the hotel for you. If you want some quiet and time alone with a partner or friend, this...

The staff were extremely helpful and friendly, the food was absolutely delicious with a wide choice. Accommodation was very comfy and spacious. Would definitely recommend a stay here and would return to this hotel.

I enjoyed my stay here very much, it was quite and walkable distance to old & new town.

We spent a week in this new, tastefully designed hotel. The highlight for us was the ‘chill area’ with its architectural awnings, white curtains and comfortable loungers. The only downside, in our opinion, was Puerto del Carmen itself which is very commercialised. However there are some restaurants with nice views overlooking the port. We hired a car for three days - at a very reasonable price organised by the hotel - so we enjoyed exploring the island and finding unspoiled beaches and coves for...

Well travelled and this is up there with the best i have ever stayed. Everyone is friendly and the place is clean and beautiful Couldn't rate it high enough. Breakfast is a typical one you would get in spain (3 star). 5 stars overall from me.

The apartment was brilliant with everything you need provided, the whole complex was first class which includes the staff from reception, bar staff, pool staff, cleaning staff, the food in the bar/restaurant was brilliant, the food and drink prices were very good (the happy hour made it even better) I would definitely go back there and I have already recommended it to friends

This is the third time we have stayed at this hotel and this time we stayed longer because we like it. This time let me concentrate on the little things The room looked nice with nice proper tumblers and ,new this visit , tea and coffee in the room, nice fittings, hot water in vast supply.. Packets of tea and coffee replenished every day unlike some where one "ration" has to last the stay. Sit down in the dining section to a clean tablecloth and...

We had to book at last minute for this trip and we were delighted with our choice. Rooms were spotless and very comfortable with a realy good balcony which gets the sun all day, 6 minute walk down to the beach/strip with a few supermarkets on way down

This was my first trip to Lanzarote and I will definitely be going back. This is mainly due to how much I enjoyed my stay at Apartments Farionnes. They had everything you could possibly need and the grounds were so well kept. The location was great with lots of bars, restaurants and shops within a short distance as well as a short walk to the seafront. The weather was great with a nice breeze to make the heat more bearable. I was most impressed when we were provided with a box of food because we...

Lovely clean modern apartment great pool very friendly helpful staff great value for money

Nice place to chill out lovely pool areas. Short walk to restaurants and bars.

We stayed for 5 nights all inclusive before moving on to a villa in playa blanca. This was our second visit and it was still up to the same high standard. The staff are excellent, all have a smile and seem to enjoy their jobs, one of the entertainment team in particular helped my son in the gym, during his own time. Rooms are clean, we had a sea view, pool towels available, 10 euro deposit, room safe 2 euro per day, travel type hair dryer in bathroom. No problems in drink service and good choice...

We stayed in the hotel for one night before leaving for the UK after a disastrous cruise. It was magnificent! The staff were amazing, as was the hotel. It was just what we needed after a very stressful holiday!

We very much enjoyed our 1 week stay at Agua Marina. In particular we loved the view from the sunny patio outside the apartment of Puerto Del Carmen harbour and the sea with Fuertaventura visible in the distance. The apartment was spacious, clean and comfortable. Wi fi was good and free. We made use of the cooking facilities for breakfast and lunch, but chose to eat out for dinner. There are plenty of decent restaurants in the area, especially good if you like fish. The location is great, in...

Stayed at the La Penita Appartments for the past nine years as this they offer a first class service and we have been lucky to always get the room we asked for with beautiful sea views. The staff do everything to make our stay as good as it gets. Any maintenance problems are instantly put right and the maid service in our rooms are excellent. The Hotel could not be in a more suitable location (near the beach and restaurants) and Puerto De Carmen is so clean and beautiful with lovely clean...

Just back from out third stay at this hotel. Can't fault it - the staff are so friendly and helpful, the rooms are clean, good breakfast. Easy walking distance to lots of restaurants.

We found this hotel to be in the perfect position, right on the beach, close to the strip which has the traditional holiday beach front bars and entertainment, but also very close to the old port where there are some lovely restaurants and bars with fantastic views while the sun sets over the nearby mountains. The hotel staff were extremely friendly and professional. All areas of the hotel are kept spotlessly clean. This hotel is good for both couples and families.