"The hotel was clearly very beautiful and held a lot of history. The room was a bit tight for our family of 5 - especially the tiny bathrooms, but the beds were incredible. I liked that parking was included and the hotel was in walking distance of a lot of things in Salem. We ate at one restaurant in the hotel for dinner and the other restaurant for breakfast. Both were fine but not great. The wait staff at breakfast accidentally spilled maple syrup on my son, the table, and the floor. They apologized, but they didn’t clean it up. We had to ask for a wet cloth so we could clean it up ourselves, which I thought was so odd they wouldn’t have jumped in to remedy the mistake. We also made use of the free guest pass to the local YMCA. We loved having access to that! Unfortunately, a water main break at the hotel caused a massive leak in the first and second floors so there were dehumidifiers and industrial-sized fans everywhere in the lobby. The front desk were clearly strained from the intensity of the situation, but they were helpful anytime we had a question."
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