Hotel dekat Puno Plaza de Armas

"The hotel staff were all friendly and helpful. We needed our converter to work and the maintenance person came right up to insert a connector so that it worked. Breakfast was good with variety of choices. Location good for walking to restaurants and markets to buy fresh fruit and water."

"Excellente!"

"Staff was wonderful and helpful. Breakfast was made to order at our convenience. They gave great recommendations and were so kind. However, be aware that the hotel is kept COLD. There are enough blankets on the bed to sleep comfortably, but I was wearing my coat inside."

"The staff were very helpful to us in many ways. We needed some help figuring out the safe. We asked for some different pillows not so high. We also asked for a heater. They responded very quickly. They also prepared a box breakfast for our early morning departure. It has a unique decor which we found delightful. Great location close to the main square. "

"This hotel was the best hotel I stayed at on my Machu Picchu-Cusco-Puno route. They also responded sincerely to the riots in La Paz. The breakfast was delicious too."

"Super nice hotel"

"While my check-in at Kaaro Hotel was smooth, the rest of my stay was disappointing. I would not recommend this hotel for two main reasons: Water Issues: The hotel controls hot water access to the rooms. I was unable to get a hot shower after a long day, and more frustratingly, there was neither hot nor cold water available for my early morning excursion. Safety Concerns: My room key did not lock properly. Despite reporting this to the front desk and requesting a fix, the issue was completely...

"Excellent stay staff is informative and friendly."

"Good location Staff efficient, no issues. Comfortable bed. Warm room which was good as it was a very cold night. Disappointing breakfast scrambled and fried eggs were cold. Ramp up to the lift was very steep."

"Personnel attentif à vos demandes, bien situé, j'ai bien aimé!"

"*"

"We had to beg to have the room cleaned daily and to have towels and toilet paper. They looked offended we asked. They came once to clean the room and we were taking a late afternoon nap. The came in without knocking at the door… Don’t take a bath the water smells like sulfur or rotten eggs. If you take shower, be aware your TP is going to be soaking wet and that the whole floor is going to be wet also. The soap / shampoo distributors are not in the shower, but 5 ft away! We were sold a room...

"The hotel was well located and well kept. The beds were nice and the continental breakfast was good. Cesar was wonderful! What a nice man and he was so helpful. Gave us ideas of things to do and helped us book a trip to the floating islands. Also helped us sort out the cryptic emails we received about our departing bus changes when we left. He was wonderful and made the stay much better"

"Good breakfast. Fast and cheap laundry service. Good wifi"

"Shops laundry restaurants"

"Das Zimmer war ausreichend gross mit 2 getrennten Betten zur Strasse. Nachts aber relativ ruhig. Etwas hellhörig zum Nebenzimmer und Flur. Heizung vorhanden und die heisseste Dusche die wir bisher hatten ohne 10 Minutenzu warten. Gutes Frühstück. "

"Staff was great and nice little breakfast. Room was freezing/water did not get hot."