Search Hotels in Downtown Chandler, Phoenix

"The room was nice and updated. Shower and bed were great. The concierge woman was sub par, did not want to answer any questions and just handed me a piece of paper. The pool was extremely dirty, to where I almost didn’t want to get in it. The DJ tried to pump up the place but honestly it needs an overhaul. Maintenance staff, check in was all good."

"My room was dirty. I had to get changed to a different room and then was overcharged on room charges, but still had to pay"

"Great place love the location and rooms are really industrial unique."

"The room we stayed in had a fake eyelash in the bed, a little concerning if the bedding was actually cleaned before our arrival or if it fell off from whoever cleaned the room. Our fridge wasn’t working but maintenance was quick to replace it."

"Overall, stay was excellent. Good breakfast and clean rooms. Working air conditioner and generally friendly staff. The only downside, if a room is booked by a family (2 adults, 2 kids) why do you provide supplies (soap & shampoo) equivalent to one person? Kindly consider the number of occupants at booking and prepare supplies equivalent to them. Nevertheless, it was a good stay. The front staff and housekeeping were really top-notch."

"I got a huge suite the size of a 1 bedroom apartment with full kitchen living room and bath plus the bedroom. Right by the pool. Biggest room ever I booked a basic room but somehow was given this. Excellent staff. I forgot my credit card in the room. The gal mailed it to my napa address the very next day. 👍👍👍"

"Wonderful property! Very well equipped villa with everything you could possibly need for a comfortable stay. So quiet for sleeping! The food at Splash was excellent and extremely reasonable. Delightful pool and attentive staff. Can’t wait to return."

"My reservation was canceled by the hotel the day of my stay. I’ve stayed numerous times at this location. Most recently, I was critical of the cleanliness of the pool area, equipment not working properly, and poor customer service. After my review, I was told that the hotel could not meet my expectations and they would no longer accept my reservations. It would have been easier to simply: 1. Clean pool 2. Repair hot tub 3. Repair BOTH ice machines 4. Clean trash from common areas and parking lot 5. Actually SPEAK to me about my concerns. I sent a letter to the owner and apparently they do no want constructive criticism. I asked twice to speak to manager and no one called me back. This owner and manager should be ashamed. I plan to write them again and voice my concerns on Every Rating and travel platform. I’ll be reaching out to Scottsdale Chamber of Commerce as well. It’s a shame. This was once a regal and great place to stay. "

"I always stay here when I’m in Phoenix. Never disappoints."