Hotel dekat Pusat Seni Norwich

"Room very clean, staff very nice. Could hear everything though"

"We just loved our time at the spa and the hotel. The restaurant and pub were great!! The breakfast was divine. The wait staff in restaurants and the spa people were wonderful- so friendly, fun and helpful!!"

"Clean friendly staff, breakfast was excellent "

"Great stay overall, nice big rooms"

"Noise policy was questionable. Awake from 2-5 am because of room next door returning from casino and yelling for 3 hours. Front desk was not helpful. "

"No complaints "

"Easy onsite parking, room smelled of marijuana and a little dated. "

"Hotel was clean and nice. Staff was very good. Bar and restaurant open late which was nice."

"The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!"

"My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. "

"Everything was great"

"This was one of the worst hotel experiences I’ve ever had. The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking. The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable...

"Room was very clean. Staff was friendly. More stores are leaving the outlet area. "

"Very good experience w hotel and staff.above and beyond."

"The hotel staff was super nice, but the room was sub par the celings were water damaged and their was a nail sticking out of tub and it scraped me but i did not get cut."

"I was charged for an extra adult as an only traveler. I did get refunded when morning staff arrived. My first room had no remote control so when s t aff came to room to help look i found used condom wrappers behind the endtable. Second room ad remote but needed to be reset by maintenance. Shower had bar soap residue gooked to the shelf. Hairs stuck to walls of shower. No bugs. Linen clean. A/C worked. "

"The staff was very curtious and the breakfast was even better than expected. It was well stocked and had lots of options. The pool and hot tub were great!! My one complaint is that the entire place could use a very good vacuuming. Most floors and all stairs were very dirty. Our room was also not as clean as I would prefer, but everything worked well and we very much enjoyed our stay."

"Like the "

"When we pulled up the property looked unsafe the steps to enter the lobby were in disrepair , the side of the building had obvious signs of fire covered over with plywood and there was a huge pothole in the entrance drive. Not to mention that the overall area seemed unsafe to return to late at night. We drove away and stayed elsewhere. "

"Cleanliness of when you first come in the building and the smell of cigarettes open the windows for a few"