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Ulasan untuk Edgewater Hotel

2.5 out of 5
Edgewater Hotel
266 Delaware Ave, Put-in-Bay, OH

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 34 dari 123 ulasan" "
Penilaian 8 - Bagus. 37 dari 123 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 123 ulasan" "
Penilaian 4 - Buruk. 17 dari 123 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 123 ulasan" "

7,4/10

Kebersihan

7,2/10

Staf & layanan

6,4/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff gave us an upgrade to a 2 room suite with a full sized fridge, microwave, pull out couch, eating area with nice table and chairs. The beds were very comfortable. It was a great time. The Edge water is a great location, bars and restaurants to your left, to your right, etc. The downtown park is right across the street too.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Nirmal Kumar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I had a reservation for two queen beds, but what I got was two double beds. When I checked with the receptionist, she said it is a queen bed and bed frame is actually wider. She showed the other room with queen bed which looked bigger. But She said it is the same size that I got. I would never agree it is a queen bed, I have stayed in other hotels too. I can say it is a double bed. In addition, shower glass door has a gap and water was coming out while taking bath to the bathroom space which made flooding in the bathroom. Finally, there was a bug in the bathroom which I showed the receptionist also. Not at all pleasant experience staying here.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 5 Mei 2024
I'm sorry to hear you did not enjoy your stay. The room you had did have two queen beds. We do not have any double beds on the property. Next time please let us know about any issues in the room, like the gap in the door. That way we can have maintenance fix the issue for you. We hope you will try us again in the future.

10/10 Sangat Bagus

Steven

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It's a whole apartment that's right in the middle of everything. It's pretty sweet
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Erin

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Large clean room updated large walk in shower and updated double sinks and mirror lighting.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property is right in the middle of everything if you want to be in the mix this is it. If you want a little quieter this is not for you. Other than that awesome hotel best location for a hotel on entire Island
Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Edward

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Close to everything. Staff was no help. There is no parking at hotel and the staff was unable to to offer any help. Got a golf cart for Saturday until sundy returned by noon for 80.00. To get one to use to help in parking the car somewhere for an hour or so was going to be charged an additional 80.00. Very noisy upstairs at around 500am. I think it is the help there. We will definitely find somewhere else with parking if we ever go back there.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

James

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Adriana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
We wanted a place in town so not to worry about drinking and driving. Perfect and right there. It’s not a fancy hotel but the room was big, clean, good tv. Our room was second story and no elevator. We could hear music from the bar next door. Rental carts right there too with a good price. We got exactly what they advertise this hotel to be. I would definitely come back
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Mason

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Emalee

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terrible experience here. I booked my stay through Expedia for 8/24 , Bash on the Bay. Since the Bash was cancelled, i called the # to the hotel and was told I need to email regarding reservation questions. I reached out by email to the hotel to just inquire if I could get a refund IF I canceled my reservation or reschedule the booking to the new date of the concert. I received no reply. Assuming it was probably not going to be refunded if I cancelled, I decided I should at least get use of the room. I took the ferry over to put in bay and showed up at the hotel expecting to have a room to stay. The desk people at first told me that Expedia cancelled my reservation. When I called Expedia they said they still had my reservation showing active. Then the hotel desk said THEY cancelled my reservation due to the email I sent requesting it be “canceled” which was not in the email. It was simply inquiring about a refund if necessary or rescheduling. Also, the hotel never replied AT ALL to the email so why would they cancel my room & give it away with no cancellation confirmation?!! So I came all that way and paid $525 for 1 night which they took out 3 weeks beforehand and show up with no room to stay in!? The desk personnel kept brushing me off and saying there’s nothing they can do and that the owner needs to take care of it but he’s “not available.” How do you have no competent manager on duty?! The customer service was horrific and I will never do business with this place again
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Scott

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay for bachelor party
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Courtney

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

edward daniel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great location
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Christina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
It was very accommodating. Staff was friendly
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Mamata

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Connie

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a nice place except i was under the impression their was a pool. The pool is actually a block away from the property. Wasn't informed of this until our second day there. I would recommend you ask questions and ask again to be sure. Other than that everyone was great
Menginap 3 malam pada bulan Juli 2023

6/10 Cukup Baik

Rachel

Went to check in around 5:30pm and was told room was still being cleaned despite the website saying check in is 4pm. I get a place being busy but having to wait an extra hour when all I wanted was to be in the room I had paid for is unacceptable, and the room didnt even looked like they had attempted to clean it.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Kristi

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
We arrived at 2:00pm and were told we couldn’t check in yet and we understood since check in wasn’t technically until 4pm. Checked again at 4pm and told again our room wasn’t ready even though we had seen multiple guests check in and we asked when our room would be ready since it was check in time and they said come back at 5pm. Check in staff gave no apology or explanation and just said our room wasn’t ready. We came back at 5pm and they called the cleaning crew and we waited another few minutes and said they had just got done and we could check in.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Joe

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

James

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
It was okay, in the middle of everything. Could be cleaner, but overall not bad for the price and location
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Stephanie A

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Sherrilynne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent location
Menginap 2 malam pada bulan Juli 2023

2/10 Sangat Buruk

Joseph

Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Stefanie

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

James

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place mean staff
The worker we dealt with on our last day was super rude and blamed us for them moving our golf cart and tried to charge me extra.
Menginap 3 malam pada bulan Juni 2023

4/10 Buruk

Donna

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Convenient location but terrible mattress, bed sheets did not look fresh, broken hair dryer, no phone for front desk, mattress wasn’t positioned correctly and bruised/scraped ankle on metal bed frame support sticking out
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had the 2 room suite facing the lake. It was a lovely room, beds were comfortable and shower was nice and big. They don’t have numbers on the doors to tell you which room is which, I’m not sure if it’s a safety issue but it was a little confusing at first. We stayed o er night on a Sunday so the island was a bit quiet. I’m not sure how it would be on a Friday or Saturday. Also there’s no front desk or lobby, you check in at the same window as the golf cart rentals. We didn’t need anything so it wasn’t an issue for us.

8/10 Bagus

Anne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Coffeemaker
The hotel was nice but we thought there should be a coffeemaker in the room and a small trash can in the sink area of the bathroom. Also, a box of Kleenex on the bathroom counter.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Debra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We liked how everything was right at your side or within walking distance. I didn’t like how dirty the room was. The floors didn't even look like they been slept or mopped for weeks. They need to start cleaning the rooms instead of just clean towels.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Tia

Menginap 2 malam pada bulan Juni 2023

2/10 Sangat Buruk

david, ridgway

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love the island. Just not this place
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 3 Jun 2023
Sorry you did not enjoy your stay as so many other have.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Hilaria

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

6/10 Cukup Baik

Ken

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not too good 3 srars
Wasn't that clean working on rooms loud noises in the night not what I expected
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Nijah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Ok
The rooms we had we very spacious with a full fridge but not all room’s are like that we got 3 rooms only 2 had the full fridge the other had a college fridge, all rooms had a microwave to . Walls are thin and if you like a firm mattress then it’s perfect for you . Overall still a good place will be returning. And it’s smack dead in the middle of everything we didn’t even need a golf cart we just walked . Good for a group of friends
Menginap 2 malam pada bulan April 2023

6/10 Cukup Baik

John

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Just a place to lay your head. Nothing to get excited about. Location was great for the area.
Menginap 2 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Prince

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was dirty. Spiders everywhere bed had nasty dent
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

Lori

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Better than expected
Not a room you would want to spend a lot of time in, but better than I expected for a Put in Bay hotel. It was clean, newer bathroom remodel, and an easy walk from the Jet Express and literally on the strip with all the bars and restaurants.
Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Christopher

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2022

4/10 Buruk

Allison

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Terrible stay
It was not a good experience. First of all the beds and pillows were terrible. The bed are old and squeak every time you move. No WiFi No phone in the room, the bar next door blasted music til 2am with people screaming. At 4am several men were fighting out side our window. With no phone or WiFi we couldn’t call the police.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Management pada tanggal 25 Sep 2022
There is wifi (free) and like most hotels we no longer have phones n the rooms as pretty much everyone has cell phones these days. We are a downtown location in the heart of the nightlife so there will be music until the bars close Thanks

8/10 Bagus

Autumn

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2022

8/10 Bagus

Courtney

Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

Debbie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible hotel
Smoke alarm had a plastic bag covering it up. Obviously not working. Room had a smell to it. Spiders galore. Hair dryer not working. No internet. They offer cart coupons online, but no where on website to use the coupon and they did not honor the paper coupon upon check in.
Menginap 2 malam pada bulan September 2022

4/10 Buruk

Patricia, Ypsilanti

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel was clean, however we found a bedbug on the incoming towels. 😒. We reported it to the staff and either they weren't surprised or didn't care. Things you should know: 1) Rooms are on the 2nd floor - no elevator and the stairway is enclosed with open hallway/balcony. The stairway light is on a motion sensor, but when it doesn't work you need to be very careful. 2) No coffee in the rooms. 3) The pool is not on site. It's two blocks down and two blocks around the corner at the Put-in-Bay Resort. The pool was nice and has a swim up bar. There was also a DJ there playing a variety of music. 4) Golf carts are rented at the resort - you really don't need one, you can walk everywhere. If you want to get out of town and explore the island, rent one for a few hours. Also, they will keep your credit card until you return the cart! 5) The curtains don't close tightly, so the gaps let others see in as they walk by. We used tennis shoes to weight down and keep the curtain closed. 6) This hotel is right on the main drag, so party goers are hootin' & hollerin' until the bars close and the police get people settled down. (Great if you're going for a senior break party, not great if you're going for a relaxing vacation.) 7) Our TV remote wasn't working, the mechanic came up within 5 minutes. Bottom line, would I go back to this hotel? I don't think so. I think I'd try to find something with a pool on site and not quite in the same location on the main road.
Menginap 3 malam pada bulan September 2022

8/10 Bagus

Jennifer

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Needs cleaned but is nicely updated property
Inside the rooms are spacious and looks like they are attempting to update the rooms. But general cleanliness was lacking. Entry door was filthy. There were greasy looking handprints on the head board. Also hand prints above the toilet. There was a blanket thrown behind the bedroom door on the floor. Guessing it was supposed to be taken out by housekeeping and they forgot. Location was perfect. No water views despite be called Edgewater Hotel but we weren’t really concerned by that. Staff was nice enough. Check in was easy. They have golf cart rentals right at the same window you check into the hotel which is convenient.
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Tina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Updates rooms
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Nineveh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Tinath

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Good!
Menginap 3 malam pada bulan Juli 2022

10/10 Sangat Bagus

Sheri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will definitely stay here again!
It was nice that the golf cart rental was included.
Menginap 1 malam pada bulan Agustus 2022