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Reviews of Sleep Inn And Suites Rapid City

2.5 out of 5
Sleep Inn And Suites Rapid City
4031 Cheyenne Blvd, Rapid City, SD

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1008 reviews" "
Rating 8 - Good. 279 out of 1008 reviews" "
Rating 6 - Okay. 110 out of 1008 reviews" "
Rating 4 - Poor. 42 out of 1008 reviews" "
Rating 2 - Terrible. 39 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Landen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was super helpful, named off many places to eat and drink!
Stayed 1 night in May 2024
Response from Olivia on 17 May 2024
Thank you for your feedback. I will share your comment to our front desk staff.

10/10 Excellent

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are really nice. Breakfast was awesome.
Stayed 4 nights in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I am glad you enjoyed your stay.

10/10 Excellent

Chrys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, variety and fresh. Easy on/ off highway. Reasonable.
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Stephnay, Lewiston

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. We will be staying here on our returntrip to Idao next week for sure! Hope at the front desk eas a real jewel
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I will share your nice words to Hope. We look forward to seeing you again on your way back from Idaho.

10/10 Excellent

Christopher, Kalispell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was very comfortable. I had the best night sleep that i have had in a hotel for a very long time.
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I am glad you enjoyed your stay with us.

8/10 Good

Brigette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and felt safe. All was clean for me and breakfast was pretty good, Would be nice a microwave in the breakfast area for heating things up at the spot with breakfast items. All was pretty good.
Stayed 4 nights in Apr 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I am reviewing your recommendation about the microwave .

10/10 Excellent

Larry

Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for taking time to review our property.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and close to other sites.
Stayed 2 nights in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback.

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again.
Stayed 3 nights in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for staying with us

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! All the amenities I expected for a more expensive stay but at a very economical rate. Staff was super friendly and helpful. Would definitely stay here again!
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I am glad you enjoyed your stay with us.

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2024
Response from Olivia on 15 May 2024
Thank you for staying with us.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for staying with us.

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and a good hot breakfast! Would definitely stay near again.
Stayed 3 nights in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback.

6/10 Okay

christopher

Business traveller
This hotel apparently does not like anyone near the local area. They charge them extra for a security deposit. Kinda odd they target the general area…
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I do apologize that you are not happy with one of our hotel policy.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for staying with us.

8/10 Good

Jason

Liked: Cleanliness, staff & service
I only gave 3 stars for poperty conditions because there was issues with the toilet but everything was good
Stayed 3 nights in May 2024
Response from Olivia on 4 May 2024
Thank you Jason for your feedback. I shared your comment with our maintenance staff to look into the issue with the toilet.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
good choice for price
Stayed 1 night in May 2024
Response from Olivia on 15 May 2024
Thank you for your feedback. I am glad you enjoyed your stay.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast. Clean room, comfortable bed, great shower with good water pressure. Friendly and helpful staffs.
Stayed 2 nights in Apr 2024
Response from Olivia on 4 May 2024
Thank you for taking the time submit a feedback. We appreciate your kind words.

8/10 Good

Mitzu Francis Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you for staying with us.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay
Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you for staying with us.

8/10 Good

Sophia Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get too and location was good convenient food places around the location.
Stayed 3 nights in Apr 2024
Response from Olivia on 4 May 2024
Thank you for staying with us.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Was nice and clean, hotel was busy but quiet. Lots of towels, the shampoos and lotions smelt so good. Breakfast was tasty, appreciate the fridge and microwave in the room. Windows opened which was nice to get some fresh air. Would stay again
Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you Christine for your kind words. We hope to see you again in the near future.

10/10 Excellent

Sandra Chasing

Travelled with family and small children
We arrived early and they were able to get us in our room. The room was clean and spacious. Pool was just the right size for our younger kids.
Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you for your feedback. We are glad that you enjoyed your stay.

10/10 Excellent

Michele

Stayed 1 night in Apr 2024
Response from Olivia on 17 May 2024
Thank you for staying with us.

10/10 Excellent

Elgy

Stayed 1 night in Apr 2024
Response from Olivia on 17 May 2024
Thank you for staying with us.

8/10 Good

Teresa

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you for staying with us.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and easy and the staff was friendly and helpful. Fast food around the motel and better choices are about a mile down the road at the mall. Room was perfect and clean with fridge and microwave. Big tv. The motel is a block off the interstate so very convenient if you are traveling
Stayed 1 night in Apr 2024
Response from Ashley- AGM on 25 Apr 2024
Thomas,Thank you for your review. We're so pleased that you had a great experience. I will share this review with my employees. Hope to see you again!!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Apr 2024
Response from Ashley- AGM on 25 Apr 2024
Thank you for your review! We're so happy you were pleased with your stay. Come see us again soon!!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was so nice. Loved our experience
Stayed 1 night in Apr 2024
Response from Olivia on 23 Apr 2024
Thank you Sandra for your feedback. I will share your kind word to our front desk staff.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Olivia on 23 Apr 2024
Thank you Clark for your feedback. It is our goal to provide excellent service to our guests.

10/10 Excellent

Trish, Gillette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Olivia on 22 Apr 2024
Thank you Trish for staying with us.

10/10 Excellent

Kathleen, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Decent breakfast selection
Stayed 1 night in Apr 2024
Response from Olivia on 22 Apr 2024
Thank you Kathleen for your kind comments. We are glad you enjoyed your stay.

2/10 Terrible

Keith

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Gross. Wont stay again.
Stayed 1 night in Apr 2024
Response from Olivia on 20 Apr 2024
Your feedback is very important to me. I will be sharing your comment to my housekeeping staff to better handle this situation effectively in the future.

10/10 Excellent

JoAnn

Stayed 1 night in Apr 2024
Response from Olivia on 15 May 2024
Thank you for staying with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular accommodations with with a fairly large size room. Comfortable bed with a large size TV and nice country surrounding. Very close to Rapid City regional Airport
Stayed 2 nights in Apr 2024
Response from Ashley- AGM on 17 Apr 2024
Thank you for your kind review. I will pass this along to the staff. We hope you will visit us again soon.

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent people skills. Room was very clean and nice. Will stay there again .
Stayed 1 night in Apr 2024
Response from Olivia on 17 Apr 2024
Thank you Christy for staying with us. I am glad you enjoyed your stay and we'll look forward to seeing you again.

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the interstate. Great rates & excellent breakfast!
Stayed 1 night in Apr 2024
Response from Olivia on 16 Apr 2024
Thank you Lisa for your feedback. I am glad you enjoyed your stay at our hotel.

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Comfy beds. Large, very nice bathroom. Fabulous price for the quality. Will definitely stay again.
Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Barb for your feedback. I am glad you enjoyed your stay at our hotel.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Eric for staying at our hotel. I am glad that you enjoyed your stay with us.

10/10 Excellent

Larry

Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Larry for your feedback.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Jessica for your feedback. I will share your comment to our staff.

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and most friendly check in late at night after a long drive and hard day. Thank you!
Stayed 1 night in Apr 2024
Response from Olivia on 13 Apr 2024
Thank you Desiree for staying with us. I am glad our hotel meets your expectations.

10/10 Excellent

Karen, Spokane Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was great and plenty of space in the room with one king size bed.
Stayed 1 night in Apr 2024
Response from Olivia on 13 Apr 2024
Thank you Karen for staying with us. I am glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Bud

Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you for staying with us.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Olivia on 13 Apr 2024
Thank you Gary for your feedback.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Apr 2024
Response from Olivia on 11 Apr 2024
Thank you Timothy for staying with us.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Quiet, clean, no hassles, great price
Stayed 1 night in Apr 2024
Response from Olivia on 10 Apr 2024
Thank you Barry for your feedback.

10/10 Excellent

Charles, Pine Ridge

Stayed 1 night in Mar 2024
Response from Olivia on 11 Apr 2024
Thank you Charles for staying with us.

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024
Response from Olivia on 4 May 2024
Thank you for staying with us.