The front desk was very easy and friendly. The room itself was horrible. Can't take a proper shower because of the angle of the shower head and the size of the shower. The pillows are flatter then pancakes, the room smelled of urine, the microwave was dirty, the bathroom sink was dirty, the one and only towel in the room was stained or dirty, the mirrors was dirty, the doors were peeling paint, and I won't rebook here. See pictures I attached.