Studio, 2 Tempat Tidur Double, Bebas Asap Rokok | Meja kerja, tirai kedap cahaya, setrika/meja setrika, dan Wi-Fi gratis

Ulasan untuk Extended Stay America Suites Red Bank Middletown

2.5 out of 5
Extended Stay America Suites Red Bank Middletown
329 Newman Springs Rd, Red Bank, NJ

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 246 dari 1003 ulasan" "
Penilaian 8 - Bagus. 228 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 211 dari 1003 ulasan" "
Penilaian 4 - Buruk. 164 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 154 dari 1003 ulasan" "

6,8/10

Kebersihan

7,6/10

Staf & layanan

6,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Georgina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Safe
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Roseanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check in was friendly and efficient. Room is clean. Location is near the parkway and convenient.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 26 Mei 2024
Dear Roseanne, Thank you for your positive feedback about your recent stay at Extended Stay America! We are glad you found the check-in process friendly and efficient and that you were pleased with the cleanliness of your room and our convenient location. Thank you again, and we hope you will choose us the next time you visit the area.Sincerely,Hotel Management

6/10 Cukup Baik

Greta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ricardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would go back!
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Luqman, Baltimore

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was easy to get into. We check in late with no issues at all. The room and beds were good. A little confusing to find the room, but we found it. The issues we had was the room door and not alot of bath essentials. I like that there was a kitechen, microwave, and full on friedge. The ither issue is breakfast. There wasn't much so we ate out. This hotel is meant to be stayed at 2 to 3 days atba time. Its conveniet and does its job. Overall, the stay was fine. Area(red bank), was very pleasent as well. Thank you.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 13 Mei 2024
Dear Luqman, We appreciate your detailed feedback regarding your recent stay with us. It is wonderful to hear that your check-in process was smooth and that you found the room and beds satisfactory. However, we apologize for any confusion you experienced in locating your room and for the inconvenience caused by the room door and limited bath essentials. Your comments regarding our kitchen amenities are noted, and we are glad you found them helpful. We regret that our breakfast offerings did not meet your expectations, and we will certainly consider your feedback for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Management

10/10 Sangat Bagus

Zsigmond

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best hotels I've ever stated squaliness.Quiet kitchen the price everything Couldn't complain if I wanted to
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 9 Mei 2024
Dear Zsigmond, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited! It is always wonderful to see when our guests are able to enjoy everything about our hotel, and we appreciate you highlighting the price and having a kitchen in the room. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us to read your comments. Our staff is devoted to ensuring each guest feels at home and has the desire to return, and we do hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

4/10 Buruk

Matthew

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Poor service, keys never worked.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 6 Mei 2024
Dear Matthew, We sincerely apologize for your inconvenience with your room keys. Our top priorities are providing reliable service and ensuring seamless access to our facilities. We apologize for falling short of this standard during your stay. Your feedback is invaluable, and we will promptly address this issue with our team to prevent any recurrence. Please accept our apologies for any frustration this may have caused. We appreciate your understanding and hope you'll consider giving us another chance to provide you with a more positive experience.Sincerely,Hotel Management

2/10 Sangat Buruk

tomas

Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Scott

Menginap 2 malam pada bulan April 2024

8/10 Bagus

Brooke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Apr 2024
Dear Brooke, We are delighted you had a positive experience with the staff at Extended Stay America! Providing excellent service is our priority, and we are thrilled you were well taken care of during your stay. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable visit!Sincerely,Hotel Management

8/10 Bagus

nadine

Bepergian bersama teman
Disukai: Staf & layanan
The staff was very nice but the hotel looks like it houses low income individuals and it’s visible. Didn’t expect that in that area
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Vintage electrical items were terribly worn out and totally -FIRE HAZARDS- ROOM 232-- the desk side lamp actually blew SPARKS as we turned it on -so we unplugged it--AND the wall lamp beside the kitchen counter is soo old that it would not remain upright and would slip loose and not stay intact--so dangerous! WE WERE AFTAID TO STAY THE NIGHT----NO NO NO-SKIP THIS PLACE!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 27 Apr 2024
Dear Joseph, Thank you for reviewing your experience. We apologize that your stay was anything other than perfect. We sincerely apologize for the concerns you encountered due to maintenance issues. Your safety is our utmost priority, and we take such matters very seriously. Rest assured, we will address these issues immediately. Thank you for bringing this to our attention, and we hope to welcome you back for a much-improved experience.Sincerely,Hotel Management

8/10 Bagus

Kenneth

Menginap 1 malam pada bulan April 2024

4/10 Buruk

Paul

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

8/10 Bagus

kerry, hazlet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only one soda machine
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 21 Apr 2024
Dear Kerry, Thank you for choosing Extended Stay America. We appreciate your feedback and hope that your overall stay was pleasant. However, we apologize for any inconvenience caused by the limited availability of vending machines. We're constantly striving to improve our amenities and services, and your input helps us in that endeavor.Sincerely,Hotel Management

8/10 Bagus

Eric

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The property was easy to get too and quite will stay again
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Shane, Howell

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was amazing and I will be back for sure
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Dear Shane, It was truly a pleasure to read your fantastic review about Extended Stay America. Our ultimate goal is to provide every guest with exceptional hospitality, and we are thrilled to hear that we were successful in your case. Your kind words serve as an encouragement to all of us. Thank you for sharing your review with fellow travelers and your excitement about returning; we look forward to your next visit.Sincerely,Hotel Management

8/10 Bagus

Tenika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a lovely 1 night stay it was clean and the staff was friendly. I will stay again when I'm i town.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Brian

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Dated, furniture shows severe wear, however nice and quiet and beds were surprisingly ok
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Dear Brian, We appreciate your feedback and are delighted that you found Extended Stay America nice and quiet during your stay. While we take note of your comments about the dated furniture and wear, we're pleased that you found the beds comfortable. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely,Hotel Management

8/10 Bagus

eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good place to stay for weekend
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

nancy

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Sean

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Fasilitas, kondisi & fasilitas properti
Staff was helpful
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 8 Apr 2024
Dear Sean, We're thrilled that you found the staff at Extended Stay America to be helpful! Providing excellent service is our priority, and we're delighted that our team made a positive impression on your stay. Thank you for choosing us, and we look forward to welcoming you back for another pleasant experience soon!Sincerely,Hotel Management

8/10 Bagus

Rodrigo

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Limarys López

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
La limpieza de la habitación estaba horrible. Muy sucio en todos los aspectos . Necesitan limpiar bien las habitaciones en todos lados
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 25 Mar 2024
Dear Limarys, Thank you for your feedback. We apologize for the unsatisfactory cleanliness of your room during your stay. Providing a clean and comfortable environment for our guests is paramount, and we regret falling short of your expectations. Your feedback is crucial, and we are taking immediate steps to address this issue with our housekeeping team to ensure thorough and consistent cleaning throughout the hotel. We appreciate your patience and hope to have the opportunity to exceed your expectations on your next visit.Sincerely,Hotel Management

4/10 Buruk

Dawn

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property looks nice from the outside. From the guy sleeping in the lobby to the awful smell of the room the inside was not great. The toilet moved when you sat on it. Stains on the bedding. The sink faucet was cracked. The furniture had seen better days and the burner on the stove was burnt to a crisp. There was a bunch of people running up and down the hallways screaming and banging on the doors on the 3rd floor causing dogs to bark in the hotel. It smelled funky. Fridge was clean though. None of the side table lights worked either. I can assure you, I’ll never pay to stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 25 Mar 2024
Dear Dawn, Thank you for your feedback. We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we are investigating these issues with our team to address them immediately. Maintaining a peaceful and comfortable environment for our guests is our priority, and we regret that we failed to meet this standard. Please accept our apologies, and we assure you that corrective measures are being taken to prevent such incidents in the future.Sincerely,Hotel Management

4/10 Buruk

Brian

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No one paper or plastic cup to be found.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 12 Mar 2024
Dear Brian, We apologize for any inconvenience you experienced regarding the availability of cups during your stay. Your feedback is valuable, and we will ensure that our housekeeping team replenishes the necessary amenities promptly. If there is anything else we can assist you with during your stay, please don't hesitate to reach out to our front desk staff. We appreciate your understanding and hope to have the opportunity to enhance your experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management

2/10 Sangat Buruk

Elizabeth

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not good at all
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 11 Mar 2024
Dear Elizabeth, We regret that we couldn't give you a better impression of our hotel, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management

10/10 Sangat Bagus

Dorcas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quiet and safe.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 10 Mar 2024
Dear Dorcas, We are thrilled to hear that you found Extended Stay America quiet and safe during your stay! Our top priorities are your comfort and security, and we are delighted you had a positive experience with us. Thank you for choosing us, and we hope to welcome you back soon for another pleasant stay!Sincerely,Hotel Management

10/10 Sangat Bagus

Valéria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Gina

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
The room wasn’t as clean as other extended stays. The staff was very friendly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 9 Mar 2024
Dear Gina, We appreciate your feedback regarding your recent stay at Extended Stay America. While we are delighted to hear that you found our staff to be friendly, we regret that the cleanliness of your room did not meet our usual standards. Please accept our apologies for any inconvenience this may have caused. Rest assured, we will address this matter with our housekeeping team to ensure a more enjoyable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back for an improved stay.Sincerely,Hotel Management

8/10 Bagus

Cynthia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff was very nice
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Stanley, Bavaro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The only thing i did not like was that when I checked out my internet went off and i was on vacation without internet service at that time. I asked for an internet temporary code to ask for an Uber and the lady was rude and told me to use my own service and did not helped me at all
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Dear Stanley, We apologize for the inconvenience you experienced during your checkout. Providing assistance to our guests is our priority, and we regret any frustration caused by the internet issue. Your feedback is invaluable, and we will address this with our team to ensure improved service in the future. Thank you for bringing this to our attention. We hope to welcome you back for a more positive experience at Extended Stay America.Sincerely,Hotel Management

4/10 Buruk

Mike

Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Phone was broken in room. I left private property out edibles from the dispensary on the desk, before the day out with marine brother! not there later in the evening when I returned. Assistant manager was the one in the room. edibles go missing. Management tells I trust my A Manager! They tell me the value of my stolen property! says her daughter works there at the dispensary, she had a medical card too. She wouldn’t steal. She still works here still, heard someone lost 300$ once! I’m in a wheelchair no handicap room for me. I’m on the third floor too. Instead manager wanted me out instead. I convinced him not to do that because I’ll be going to my congressman on you. Charged me outrageous amount for one week. Few good staff members! Great room service! Can’t complain there. Management needs fixing!
Menginap 8 malam pada bulan Februari 2024

8/10 Bagus

Dave

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Staff was super friendly and courteous. Also impressed how they dealt with an unruly customer. Smell of room was a bit off.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Doralba

Front desk has no decorum. I guess it’s to be expected at a low grade hotel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 23 Feb 2024
Dear Doralba, Thank you for your review of our hotel. Please accept our deepest apologies for the level of service you received from one of the staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Please give us another opportunity to provide you with better service.Sincerely,Hotel Management

8/10 Bagus

Oswaldo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good price for the room
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 22 Feb 2024
Dear Oswaldo, Thank you for highlighting the positive aspects of your stay with us at Extended Stay America. We're pleased to hear that you found the room price reasonable. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management

10/10 Sangat Bagus

Carlos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We loved it!!! Great front desk employees. Thanks.
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Lauren

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel stay
Room is filthy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 21 Feb 2024
Dear Lauren, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management

8/10 Bagus

Shirley

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Rich

Disukai: Fasilitas
Rite off the Parkway!! Wreaked of smoke!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 17 Feb 2024
Dear Rich, Thank you for choosing our hotel. We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

10/10 Sangat Bagus

Theodore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great experience, great staff
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Cory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good price, everything was clean, no issues
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 14 Feb 2024
Dear Cory, We're thrilled to hear that you enjoyed your stay at Extended Stay America and found it clean and hassle-free at a good price. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back soon!Sincerely,Hotel Management

10/10 Sangat Bagus

Oswaldo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
we like it it has a little kitchen, we bring food and save money not going to restaurants
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice quiet will stay again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 10 Feb 2024
Dear Eric, We are delighted that our hotel met your expectations. It is a pleasure to know you enjoyed your time with Extended Stay America and were pleased with the service. Please return and see us again soon.Sincerely,Hotel Management

4/10 Buruk

joseph

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Kenneth

Bepergian bersama teman
Friendly and helpful staff. Nice clean quiet room.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Adrianna

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was nice and friendly but our room certainly hadnt been swept or moped before our arrival.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 5 Feb 2024
Dear Adrianna, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check on. Knowledgeable associate
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 4 Feb 2024
Dear Edward, Thank you so much for your outstanding review. We are glad that you were pleased with our check in service and our staff. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management

6/10 Cukup Baik

Patrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Staff was nice, friendly and helpful. room was very dated and the bed was terrible. The morning breakfast was substandard, granola bars, oatmeal packets and coffee and tea were provided.
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 3 Feb 2024
Dear Patrick, We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience with the room's dated appearance and the discomfort of the bed. Your feedback is valuable; we'll use it to improve our services. Regarding breakfast, we'll explore ways to enhance our offerings. Your input helps us make positive changes for a better guest experience. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Management

8/10 Bagus

Ty Q

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024