Hotel dekat Regal Guam

"Very clean and family friendly stay."

"冷蔵庫が壊れていて残念でした。 荷物を郵送するのに手伝って頂けたことは感謝しております。"

"星野リゾートと名に惹かれて今回宿泊しましたが20年前にオンワードホテルの頃に泊まったことがありましたがプールも含め何も変わっていなく て⋯ それどころかビーチは工事中でジェットスキーが走っていて泳ぐには危なかったです。 夜のプールサイドでの無料のパーティーもポームページで見たものとは程遠い残念な感じでした。 子供さんがいるとこのホテルは良いかもですが大人（老夫婦）向けではないかもです。 唯一良かったのはプレミアムアウトレットまでの無料送迎バスがあったことです。これは毎日使いました。 それとロッテホテルのプールが利用できたことも良かったです。こちらはビーチもきれいでした。送迎があればもっと良かったのにと思いました。"

"Really enjoyed my stay here. Room was clean and service was excellent 💯"

"I dont know wheather every room is in same sitiation, but MY ROOM is teribble. the room smells so bad with un-dry smell especially window (ocean) side and refrigerator box. even if i opened window and door for several hours the smell doesnt go away. other than that the hotel is basically ok. "

"Room is clean. Great view"

"At first the AC wasn’t really working in the living room. So I had advised front desk, they were so sincere enough to give us another penthouse without extra charge. Very beautiful and clean. I’d come back again."

"Nice friendly staff, clean and quiet rooms. Great place to stay away from the chaos. Yet, very close to shopping and restaurants."

"We like the proximity of the property to the beach but the internet is terrible"

"The hotel located in a tight housing area with an unpleasant view. There’s no balcony or lanai. The Hallways feel like a public building. The staff at the front desk are not as knowledgeable and professional. Customer service is lacking. One good thing about this hotel is the store located on the ground floor connected to the hotel."

"Great place to book if you just need to park your bags. We spent most of our time out and about. The elevator isn’t working at the moment so it is not accessible friendly."

"Carpet hat little bugs that bite"

"Clean room and staff are good and approachable."

"We stay here often, but had issues with the water heater for our room."

"Clean rooms and friendly staff 👌 "

"親切でとても良かったです！"

"Took them 2 to 3 weeks to respond to inquiries"

"Friendly staff"

"Recommend getting a room that includes access to “premier lounge”. The lounge opens from 7am-9pm and has light refreshments like variety of juice, sodas, wine, pastries, fruits, sandwiches, cookies, and other snacks. Also included were coffee, cappuccino, latte, tea and these are all free throughout the day. Between 5-7pm you get evening cocktail with a selection of about 6-8 different types of cocktails to choose from and you can order as many as you like throughout this time frame. Again, all...

"バルコニーの窓際の掃除がされてなかった。 浴室の排水溝に、たくさんの髪の毛が詰まっていて流れが悪かったので、こちらで掃除した。 アメニティにヘアーブラシかくしを備えてほしい。"