Search Pet-Friendly Hotels in Ridgeland

"Overall decent. Got the wrong room when checked in. I think they were going to fix it the next afternoon but we didn’t want the hassle with relocating by that point. Also, room didn’t have coffee maker. I asked for one and was told someone would deliver it but never got it. Breakfast buffet not worth the money for us. The location of the property is very good. On-site bike rental good too as long as they have bikes available. One day we had to rent at another location. However, the staff at the recreation desk very helpful. We didn’t valet but that team was friendly and helpful too. Review your bill before checking out. Thankfully, we did and got everything fixed before final charges. No show stoppers but would only go back for the location. "

"Not sure if it was because I booked through Expedia, but I was given a room next to the ice machine and off the only functioning elevator so there was a lot of noise every day for my stay. The elevator maintenance was a huge issue with only one functioning elevator for the entire hotel. The wait time do you have the elevator pick you up on the ground floor or from your floor during higher traffic times was excessive. The hotel was your basic IHG properties, a little dated, and some of the upgrades seemed a little messy. Received eight tokens upon check-in for free beverages at the bar, thought this was a nice touch until I looked at the menu and the drinks were just OK. I ended up not using them and handed them to another guest prior to leaving the hotel without using a single one. Housekeeping did not replenish coffee or water in my room, despite the front desk indicating that they would, I had to ask twice for this to happen. Upon checkout, I never received my receipt and had to call the hotel two different times in order to try to receive a printed or email receipt and both times I was put on hold for over five minutes to even do that. If you’re just looking for a room to sleep in, go for it as the discount option in the historical district, but if you’re hoping for amenities, I would pass on this hotel."

"Staff is attentive and eager to please"

"Too many hidden charges.which was not informed at the time of booking"

"Internet reception very poor inside building. Fee for premium WiFi needed if you need internet inside your room. Grounds are natural and beautiful. Staff consistently friendly and helpful."