Terrace/patio
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Reviews of Dem Hotel

2 out of 5
Dem Hotel
Via Venezia 15, Rome

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 6 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Emmanuel Delgado

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Oct 2023

10/10 Excellent

pouyan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Elaine

Travelled with partner
Good location. Way Overpriced.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the hotel was perfect for our stay in Romevery central and close to Train Station
Stayed 4 nights in Oct 2019

2/10 Terrible

Kat

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a 2* hotel not 3.5* like Travelocity has it! This is an old apartment complex turned into hotel. Very small, no room to move, noisy hallway, no one at front desk if I had any questions or problems, the breakfast is terrible, hardly anything there. What I saw in the pictures is nothing compared to reality. I only liked the location. We needed 3 keys to enter our room. Very very very disappointed!! I only went there because I thought the rooms are like the pictures. It was small, old, smelly!!! Not what I was expecting or what I paid for!!!!
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and basic
Although this hotel actually it’s renovated apartment but basic and cosy room stay, strategic location and simple breakfast
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very centrally located guest house, very comfortable stay. Only snag was the bathroom door would not close properly.
Stayed 3 nights in Jul 2018

8/10 Good

Rodrigo, Panama

Liked: Cleanliness, room comfort
Its a second floor hotel, you can't find easily
Stayed 2 nights in May 2018

8/10 Good

Paila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, spacious rooms in the centre of Rome
Stayed 3 nights in May 2018

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeat little hotel in a great location
Really nice friendly hotel in a great location. Close to Termini station but far enough away to be in a nice area. Easy to walk to most of Rome's attractions. Jessica and breakfast host we extremely friendly and welcoming. Room was nice a little on the small side but we only slept in it. My wife is gluten free and I emailed the hotel asking if she would be ok for breakfast and they brought in bread specially for her, nice touch.
Stayed 2 nights in Nov 2017
Thank you very much for being our appreciated guest and for reviewing us!

4/10 Poor

Rick, Tampa, Florida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location within Rome but hotel is still having growing pains. No closet or dresser for clothing. Access to room required three aggravating keys. No sleep to be had due to street and hallway noise. Not a good choice.
Stayed 3 nights in Oct 2017
Response from Jessica on 29 Nov 2017
Dear Rick, we are glad that you appreciated our central position. As we are in a central position and we want to maintain the old style of the place, we did leave the original doors and keys of the place instead of the new magnetic keys that could be found anywhere else. We do have a open closet that is near our concept of vintage solution. Sorry to hear that it was hard for you to sleep because of the noise and we assure you we are working on the noise issue, but in the nighttime the place is very quiet. We do hope you come and visit us again to see all the improvements done. Best regards, Jessica

10/10 Excellent

Jo, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for the staff
This is a great place to stay, close to everything and the staff are really helpful, good, nice clean well presented room, I'd recommend it
Stayed 2 nights in Sep 2017

4/10 Poor

Niels Søgaard

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Sep 2023

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé pour visiter le centre de Rome
L’emplacement est très bien pour aller visiter à pieds le centre de Rome. L’hôtel est très calme. Le personnel est souriant et très accueillant.
Stayed 2 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Julie, Toulon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon emplacement, les principaux sites sont tous accessibles à pied depuis l hôtel. Personnel sympathique
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No había absolutamente nadie en la recepción y hemos estado esperando fuera del establecimiento tratando
Stayed 2 nights in Nov 2019

10/10 Excellent

fethi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quand on est bien logé on profite bien de Rome;
Un très bon séjour, calme avec toutes les commodités et un personnel très accueillant. L'emplacement de l'Hôtel est parfait.
Stayed 3 nights in Nov 2019

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Boden teilweise aufgeplatzt, frühstück wird nicht achgelegt und nur schablettenkäse Freundliches personal, sauber
Stayed 4 nights in Oct 2019

10/10 Excellent

Maria Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas assez de rangement de prévu, dommage ! Dans la salle de bain des finitions à prévoir !
Stayed 3 nights in Oct 2019

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno.
Trato agradable. Limpieza y ubicación excelente. Repetiriamos. Calidad/precio muy recomendable!!
Stayed 3 nights in Sep 2019

8/10 Good

Sandrine, Créteil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perit hôtel tres propre et très agréable. Seul petit bémol, notre chambre était un peu petite et manquait d'espace de rangement.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ottima posizione. Colazione da migliorare. Avrebbe bisogno di un po di manutenzione
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione distanza dal Colosseo 15 minuti a piedi. Colazione e pulizia buona. Staff gentile e disponibile.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El estado general del hotel, la habitación estaba totalmente en mal estado. La pintura de las paredes despegandose, un hueco en la pared de la ducha, no lo recomendaría y menos por los mas de 90€ que pagué por una noche
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
ME GUSTO LA HABITACION Y NO ME GUSTO QUE NO TE DAN INFORMACION
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Établissement propre, les horaires affichées avec présence de personnel n’est pas respecté. Nous avons eu un problème de climatisation qui a été résolu la dernière nuit de notre séjour.
Stayed 3 nights in Jun 2019

6/10 Okay

Patryk

Liked: Cleanliness
Disliked: Room comfort
For not so demending customers
- small room, a few things need to be repaired - the meal pretend to be a breakfast, maybe od they use products from bakery downstairs, to will be more bareable - noisy, from outside and corridor inside - misscomunication with reception guy; he told that ride from ciampion will take 2h, and to was only 40min; more over he closed reception 1h earlier before to was confirmed in Booking - however location is pretty good as well restaurant and bakery under the hotel
Stayed 3 nights in May 2019

8/10 Good

Géraldine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, nettes Personal. Frühstück in Ordnung. Preis Leistung stimmt.
Stayed 3 nights in Apr 2019
Response from Dem Hotel on 2 Jun 2019
Lieber Gast, Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie eine positive Erfahrung in unserer Struktur gemacht haben und hoffen, Sie als unseren Gast in Ihrem zukünftigen Aufenthalt in der Ewigen Stadt zu haben. Beste Grüße

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant très bien situé pour la visite des monuments historiques. Personne très accueillant , chambre propre et calme Petit déjeuner copieux. On reviendra
Stayed 3 nights in Jan 2019

8/10 Good

Kokia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé ( il faut juste le trouver, car c’est dans un immeuble d’habitation) Le personnel est sympathique, et à l’écoute
Stayed 2 nights in Dec 2018

10/10 Excellent

Marcus

Excelente! Perto de tudo, funcionários solícitos e limpeza impecável!
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Dû attendre sur le trottoir pour 30 minutes afin que la personne responsable vienne nous ouvrir la porte. Il ne s’agit pas d’un hôtel au sens propre du terme mais d’une partie d’un étage d’un immeuble à logements qui est transformé. Il n’y a pas de personnel en permanence sur place.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Personale gentile,ma stanze prive di tapparelle da cui entrava la luce al mattino,senza comodini.La sera fino a tarda ora,forti rumori provenienti dal ristorante di sotto,colazione scarsa e a malapena trovavi la sedia dove sedersi per non parlare che la sala colazione è inesistente per cui anche solo per prendere quelle poche cose a disposizione avevi grosse difficoltà.Rimasti pure senza corrente dalla mattina al pomeriggio.Molto al di sotto delle aspettative.
Stayed 2 nights in Oct 2018
Response from shali on 25 Oct 2018
salve,gentilmente potrebbe ricordarci in che stanza ha soggiornato: parla di stanze prive di tapparelle che affacciavano sulla strada cosa che a noi non ci risulta avere. Riguardo la colazione, serviamo una colazione dal gusto mediterraneo abbondante. per la corrente chiediamo scusa, purtroppo non è stata una nostra colpa cordiali saluti

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant et très bien situé
Hôtel très accueillant , très propre.le personnel de l'hôtel est très serviable. Le petit déjeuner servi est vraiment diversifié et très bon . Il est situé dans une zone calme et proche de tous les monuments. Nous sommes vraiment ravies de ce séjour dans cet hôtel.
Stayed 6 nights in Aug 2018

8/10 Good

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un hôtel à Rome
Un hôtel de quelques chambre au 1er étage d'un immeuble très bien situé là où on prend le petit déjeuner est une zone où dans la journée il y a des petits gateaux par contre pas de vrai petit cappucino le matin nous avons eu un lit rond c'est assez surprenant..
Stayed 2 nights in Aug 2018

4/10 Poor

Chiara, Rimini

Disliked: Staff & service, property conditions & facilities, room comfort
Small, smaller, the smallest
We stayed at DEM hotel for two nights. The hotel has a good location, close to bus and metro station. However, we were disappointed how small the whole "complex" was. The hotel is basically placed at one half of the first floor in a relatively old building. The hotel room was really small; we learned just how misleading the photos of a premises can be. Given that the room was not spacious, we of course could not count to have a normal size bed. There was no closet, for instance. Considering that we stayed in the hotel during hot summer days, the room was filled with heat. We could have opened the window to get a fresh air, however, we decided not to so as then the whole room would be filed with the smell of the bakery below. From the window we saw nothing but big hole underneath. The room did have an air conditioning but it did not work properly. If we turned it on, it started to leak after a while and we had to deal with wet floor. When watching TV, the signal was bad and it was not possible to watch the program without interruptions. In time of a World Cup that can be quite annoying. Overall, it was a rather disappointing experience for the paid price.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Agréable
Stayed 1 night in May 2018

10/10 Excellent

Adele, Alife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
molto comodo, al centro della città
siamo stati in questo hotel in occasione della maratona di Roma . molto accoglienti le camere curate nei minimi particolari ..comodissimo.. praticamente in centro ...molta disponibilità da parte del proprietario a riservare una camera anche oltre l'orario del check-out per darci la possibilità di fare una doccia dopo la maratona.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Hôtel agréable
Hôtel agréable et très bien situé pour un séjour à Rome à pied Seul bémol le manque de volet avec une porte fenêtre fermant mal Petit déjeuner copieux mais salle un peu exigu à 6 personnes ce matin
Stayed 3 nights in Mar 2018

8/10 Good

cinthia lizet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recibimos excelente atención, incluso nos contactaron antes por el tema del horario de recepción y pudimos coordinarnos muy bien, la ubicación es excelente, esta a dos estaciones del vaticano a dos del coliseo y a una de Termini, abajo hay dos restaurantes donde la comida y la atención es excelente, sin duda pienso regresar.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Μέτριο
Ζητήσαμε διπλό κρεβάτι αλλά μας είχαν δύο μονά. Ακόμη κι όταν αδειασε άλλο δωμάτιο δε μας πρότεινε να μας μεταφέρει. Απλά είπε να τα ενώσουμε, μάλιστα δε το έκανε ο ίδιος. Επίσης το πρωινό ήταν τυποποιημένο γαμάτο συντηρητικά.
Stayed 4 nights in Feb 2018