SilverOaks Resort Heritage terletak di Rotorua, tepatnya di Glenholme, di kawasan perbelanjaan dan dekat bandara. Kunjungi objek wisata budaya seperti Whakarewarewa: Desa Hidup Suku Maori dan Desa Tamaki Maori, atau singgahlah di Rotorua Central Mall serta Pasar Malam Rotorua jika ingin berbelanja. Bepergian bersama anak? Pertimbangkan Skyline Rotorua, periksa juga kegiatan atau permainan di Racing Rotorua. Jangan lupa untuk menjelajahi aktivitas di area ini, termasuk bermain golf. Kunjungi panduan perjalanan kami untuk Rotorua
349 Fenton St, Rotorua, 3201
Yang ada di sekitar
Whakarewarewa: Desa Hidup Suku Maori
8 mnt jalan kaki - 0.7 km
Institut Seni dan Kerajinan Maori Selandia Baru Te Puia
Hotel cocok untuk keluarga ini dekat dari Skyline Rotorua
Mini golf, taman, dan taman bermain merupakan beberapa fasilitas yang disediakan di SilverOaks Resort Heritage. Untuk beristirahat dan rileks, kunjungi hot tub. Akses Internet nirkabel (dengan biaya tambahan) serta layanan penatu/dry cleaning dan bar tersedia untuk semua tamu.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
Kolam renang outdoor dan kolam renang anak
Parkir mandiri gratis gratis
Sarapan (biaya tambahan), lapangan tenis outdoor, dan check-out ekspres
Check-in ekspres, penitipan bayi/anak-anak (dengan biaya tambahan), dan pemanggang barbekyu
Fitur kamar
Semua kamar tidur di SilverOaks Resort Heritage menawarkan kenyamanan seperti AC, serta fasilitas seperti WiFi.
Fasilitas ekstra termasuk:
Tempat tidur lipat/ekstra (biaya tambahan) dan tempat tidur bayi (gratis)
Kamar mandi dengan shower dan perlengkapan mandi gratis
Televisi dengan TV satelit dan pemutar DVD
Lemari es, microwave, dan pemanas air untuk kopi/teh
Tersedia di semua kamar: Wi-Fi (NZD 10 per hari); internet berkabel (biaya tambahan)
Tersedia di beberapa area publik: Wi-Fi (NZD 10 per hari)
Tempat parkir dan transportasi
Gratis parkir mandiri di properti
Parkir mandiri terbatas di properti
Tersedia parkir dengan akses kursi roda
Makanan dan minuman
Sarapan berbayar tersedia: NZD 15 hingga 20 per orang
1 bar/lounge
1 restoran
Aktivitas menarik
1 bathtub air panas
1 kolam renang outdoor
1 lapangan tenis outdoor
Arena bermain
Kolam renang anak
Mini golf
Cocok untuk keluarga
1 kolam renang outdoor
Arena bermain
Boks bayi dalam kamar
Fasilitas laundry
Kolam renang anak
Lemari es dalam kamar
Microwave dalam kamar
Mini golf
Pemutar DVD
Penitipan anak/bayi (biaya tambahan)
Tempat tidur lipat/tambahan (biaya tambahan)
Kenyamanan
Brankas di resepsionis
Fasilitas laundry
Resepsionis dengan jam terbatas
Layanan tamu
Bantuan tur dan tiket
Layanan laundry/dry cleaning
Pembersihan kamar (setiap hari)
Layanan bisnis
Ruang konferensi
Outdoor
Pemanggang barbeku
Taman
Spa
Layanan Spa
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
Jalur kursi roda
Tempat parkir dapat diakses kursi roda
Lainnya
2 lantai
Fasilitas kamar
Kamar tidur
Gratis boks bayi
Tempat tidur lipat/tambahan (biaya tambahan)
Tirai kedap cahaya
Kamar mandi
Kamar mandi pribadi
Pengering rambut
Perlengkapan mandi gratis
Shower
Hiburan
Pemutar DVD
TV dengan saluran satelit
Makanan dan minuman
Layanan kamar terbatas
Lemari es
Mesin pembuat kopi/teh
Microwave
Lainnya
AC (pengatur suhu)
Kipas angin langit-langit
Meja tulis
Setrika/meja setrika
Telepon
Kebijakan
Check-in
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 22.00
Tersedia check-in ekspres
Usia check-in minimal - 18
Check-out
Check-out sebelum 10.00
Tersedia check-out ekspres
Petunjuk check-in khusus
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 23.00
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan diperbolehkan dengan biaya tambahan NZD 25 per hewan, per malam
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Hanya anjing yang diperbolehkan
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya NZD 30 per malam
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya sarapan: sekitar NZD 15 hingga 20 per orang
Biaya internet nirkabel di dalam kamar: NZD 10 per hari (tarif mungkin bervariasi)
Biaya internet kabel dalam kamar: NZD 10 per hari (tarif mungkin beragam)
Biaya internet nirkabel di tempat umum: NZD 10 per hari (tarif dapat bervariasi)
Biaya hewan peliharaan: NZD 25 per hewan, per malam
Hewan pemandu tidak dikenakan biaya
Biaya kasur lipat: NZD 30 per malam
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Peringkat nasional
Kelas properti, yang diberikan oleh sistem peringkat kami, didasarkan pada jenis properti, fasilitas, dan layanan.
Properti ini juga dikenal dengan nama
SilverOaks Heritage
SilverOaks Heritage Rotorua
SilverOaks Resort
SilverOaks Resort Heritage
SilverOaks Resort Heritage Rotorua
Silveroaks Resort Heritage Hotel Rotorua
Silveroaks Heritage Rotorua
SilverOaks Resort Heritage Hotel
SilverOaks Resort Heritage Rotorua
SilverOaks Resort Heritage Hotel Rotorua
Pertanyaan umum
Apakah SilverOaks Resort Heritage memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor dan kolam renang anak.
Apakah SilverOaks Resort Heritage ramah hewan peliharaan?
Ya, anjing diizinkan di properti ini.Dikenakan biaya NZD 25 per hewan, per malam.Kecuali hewan pemandu.
Berapa biaya parkir di SilverOaks Resort Heritage?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di SilverOaks Resort Heritage?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 22.00.
Pukul berapa check-out di SilverOaks Resort Heritage?
Check-out pada pukul 10.00.
Di mana lokasi SilverOaks Resort Heritage?
Hotel Rotorua yang cocok bagi keluarga ini menawarkan lokasi dekat bandara, hanya 10 menit jalan kaki dari Klub Golf Rotorua dan Whakarewarewa: Desa Hidup Suku Maori. Rotorua Central Mall dan Hutan Whakarewarewa Redwoods juga berjarak 2 km saja.
Ulasan
Ulasan SilverOaks Resort Heritage
5,8
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
5,8
Kebersihan
7,8
Lokasi
6,8
Staf & layanan
4,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 78 dari 919 ulasan
10 - Sangat Bagus
78
Penilaian 8 - Bagus. 225 dari 919 ulasan
8 - Bagus
225
Penilaian 6 - Cukup Baik. 273 dari 919 ulasan
6 - Cukup Baik
273
Penilaian 4 - Buruk. 200 dari 919 ulasan
4 - Buruk
200
Penilaian 2 - Sangat Buruk. 143 dari 919 ulasan
2 - Sangat Buruk
143
Ulasan
4/10 Buruk
Carl, Henderson New Zealand
26 Sep 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Staff ok, room not so much
It was filthy. Bread chunks on broken couch. Dead roach in drawers. Rotten doors and mold.
Carl
Menginap 2 malam pada bulan Juni 2017
6/10 Cukup Baik
Sherry, Melbourne
12 Sep 2017
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not quite a friendly travellers place
Internet only working in the lobby.
Other hotel guest making a lot of noise,
Everything from the lift to the hair dryer not working or wore out.
This was a spur of the moment decision and whilst the room was a little tired it was great value for money, everything that we needed was provided and the bed was very comfortable. The staff were very friendly.
We booked Silver Oaks looking for affordable accommodation ; we didn't make use of their other facilities so I can't comment on that, but we were very happy with our room. Staff were very friendly and helpful! They made great suggestions about what to do in Rotorua. We enjoyed it so much, we even wanted to extend our stay an extra night. Ungortunately the spa didnt work but overall, it exceeded our expectations.
jay
Menginap 2 malam pada bulan April 2017
6/10 Cukup Baik
Geoff
15 Agu 2017
Disukai: Staf & layanan, kenyamanan kamar
Geoff
Menginap 2 malam pada bulan Juli 2017
2/10 Sangat Buruk
Unhappy!
2 Agu 2017
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really disappointing
There is hardly anything nice to say...the hotel could not find our booking on arrival and took 15 minutes to sort it out. Our room didn't have enough pillows, had no towels or toiletries except for 1 little bar of soap. The TV didn't work. When letting the manager know of each problem they were fixed but i got a little tired of running backwards and forwards to the office to complain of yet another problem especially as it was freezing outside! And the phone didn't work so i couldn't just ring the office to let them know.
The staff at breakfast (who arrived after everyone was eating) was rude and blamed all the restaurant guests for not knowing what was happening with food and cutlery. We felt like we were imposing and were almost to scared to go back the next morning.
The room was lovely and warm except in the bedroom with the window that the latch was broken on. This is a very old and tired facility that needs lots of renovation to make it nice again.
And to top it off we were charged twice for our stay.
I would most definitely not recommend this place, or stay there again.
Unhappy!
Menginap 2 malam pada bulan Juli 2017
4/10 Buruk
Law, auckland
30 Jul 2017
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Ok for budget travellers
Bit disappointed with the overall service.
Lights etc. didn't work properly. Room was too cold with no additional heaters.
This would be just ok for budget travellers looking to stay over for a night.
Law
Menginap 1 malam pada bulan Juli 2017
4/10 Buruk
Traveler terverifikasi
28 Jul 2017
Tidak Disukai: Kondisi & fasilitas properti
The whole place needs updating, some things didn't work, continental breakfast was a shambles, just a small table with a bowl of rices and weetbix and sour yoghurt! Wasn't a pleasant stay but cheap I guess.
Resort staff were really nice and friendly. For some reason they did not get the booking from Expedia and they were fully booked but they managed to accommodate us at the end. Rooms were quite warm and the beds were comfortable as well. Location of the resort is also good.
Hotel needs a makeover since decoration and appliances looked quite old and microwave did not work for us but they managed to give another one to us.
Raj
Menginap 1 malam pada bulan Juli 2017
2/10 Sangat Buruk
dissatisfied , Hawkes Bay
23 Jul 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awful motel we left and stayed at the Ibis
Terrible motel, photos must be from YEARS ago because the rooms were definitely not like the photos! We left and stayed at the Ibis.
dissatisfied
Menginap 2 malam pada bulan Juli 2017
2/10 Sangat Buruk
Traveler terverifikasi
22 Jul 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice staff very accommodating and kind but the motel was very run down, old as just about to have a make over. Sadly the pool and spa were not working which was very disappointing
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2017
4/10 Buruk
meshel, taranaki
17 Jul 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not sure!!!
Room electrical outlet was falling of the wall in our room.. needed more blankets as it was winter.. and there was not spear blankets in the closet. Pool was cold and slightly scummy, also was not full to the top, some of the bricks on the edge of the pool were lose. The front desk was not very accommodating. Parts of the building were falling to bits. Taps in the bathroom were starting to look a bit old. The mini putt was run down. The gym or spas were not in use along the the very sad bbq area. The whole hotel needs a complete update!!!! THE ONLY REALLY GOOD POSITIVE WAS THAT THE CLEANING STAFF WERE FRIENDLY AND DID WHAT THE COULD.
meshel
Menginap 2 malam pada bulan Juli 2017
4/10 Buruk
Gill, Auckland
17 Jul 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very disappointing
We booked this place becaus of the pool and it wasn't working. Was in terrible condition compared to the photos. We got a good deal but didn't expect it to be this terrible. The internet didn't work. The only thing that was okay was that it was warm.
Gill
Menginap 1 malam pada bulan Juli 2017
8/10 Bagus
Traveler terverifikasi
16 Jul 2017
Disukai: Staf & layanan, kenyamanan kamar
Silver oaks resort stay
Stay was pleasant. A few minor things let our rating down. The phone in our room did not work, the tv was fuzzy, the wifi was terrible and the gym was not open. In saying that our room was big, comfortable and warm. The playground and mini golf were great for our little family. The location was perfect too. It was affordable and the staff were accomodating. A bit of work would help make this place amazing. Thanks silver oaks.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2017
6/10 Cukup Baik
silver oaks, rotorua
16 Jul 2017
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Average at it finest
Staff where friendly and nice, although they gave me the wrong room key to someone's room that was occupied they sorted it out. The room was average overall , the heater barely worked so it was very cold in there during winter. The bathroom had mould growing on the roof due to the fan not working to be able to get rid of the moisture in the air. The toilet leaked water too out of the vacating pipe after flushing each time. Other than all that average.
silver oaks
Menginap 2 malam pada bulan Juli 2017
4/10 Buruk
Traveler terverifikasi
14 Jul 2017
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No frill accommodation
Spacious room for 2 adults and four children with no extra bells and whistles. Low cost accommodation with breakfast. You get what you paid for, cheapest accommodation in Rotorua at the time. Could be a nice motel if done up.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2017
2/10 Sangat Buruk
Debbie, New Zealand
14 Jul 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Terrible place to stay.
Very run down. No tv in room on arrival told it was getting tuned! Had to go and ask for it again. Free breakfast every day, went to go and nothing there, went back to room to cook toast for kids and fuse blew. Not vacuumed in 3 days, floor wet in kitchen, bed not made, swimming pool and spa not working, tiles missing in bathroom and the list goes on......
Debbie
Menginap 3 malam pada bulan Juli 2017
4/10 Buruk
Traveler terverifikasi
13 Jul 2017
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Hotel staff friendly & helpful but rooms need some TLC. Peeling mouldy wallpaper in bathroom and toilet.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2017
6/10 Cukup Baik
Sarah, Auckland
7 Jul 2017
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good for the rate we got it for but so needs an up
Arrived late didn't have enough blankets for us all lucky we had our own. Short of a towel and had to wait till morning to get it. Appreciated late check out though
Sarah
Menginap 1 malam pada bulan Juni 2017
4/10 Buruk
Traveler terverifikasi
6 Jul 2017
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Disappointing motel
Unfortunately when we stayed at the Silver Oaks what was advertised was not what you got. The pool wasn't working, the spa pools were closed for maintenance, the mini golf course was very slippery with grime and mud (Slippery and dangerous) and we were provided with 2 chipping irons instead of putters. The tennis court was covered in grime and mud. Our room was warm but the kitchen cabinets had suffered water damage in the past so several of them didn't close. I was pleased to see on the sign that it was planning on getting a makeover. I hope it has some much needed maintenance in the upcoming few weeks.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2017
2/10 Sangat Buruk
Richard, Wellington
2 Jul 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay at your own risk. Photo's were deceiving.
The young Maori receptionist was very friendly and helpful. Everything else went down hill in a hurry from there. STAY AT YOUR OWN RISK.
Richard
Menginap 1 malam pada bulan Juni 2017
8/10 Bagus
Nat, NZ
25 Jun 2017
Disukai: Staf & layanan, kenyamanan kamar
Quaint facilities quiet yet close to amenities
Quaint facilities quiet yet close to amenities, family rooms
Needs a good makeover, very old fashioned and also alittle run down in places. The one staff member we met at reception was lovely.
L.S
Menginap 1 malam pada bulan Juni 2017
4/10 Buruk
Traveler terverifikasi
22 Jun 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very Disappointing
In all my years of booking accommodation this has been the worst. I booked this place last year due to attending the Maori All Blacks vs Lions test. This place was understaffed and rooms were not ready upon arrival at 2pm. Many people were waiting to book in and couldn't. We were given an upgrade due to the inconvenience but the room was horrible. It smelt damp, the carpet was dirty. The couch was a pull out bed, but was broken, so when you sat on it you were sitting lopsided. It had mould and cop webs on the windowsills and you couldn't shut the windows in the lounge or bedroom due to not having any handles on them. The bathroom had tiles missing of the wall. The jet bath needed a good clean. You couldn't turn the basin tap fully off so it dripped all night. Not a nice experience.
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2017
4/10 Buruk
Traveler terverifikasi
1 Jun 2017
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
2 star
Outside room light wasn't turned on till early hours in the morning. Called for light change because most lights weren't working in the room but told the reception not to bother I'd deal with it. On the single bed there were crumb like pieces on top of blanket but sheets seemed cleaned on both the single and queen bed. The queen blanket did have a few little stains so im unsure wether that blanket had been cleaned or reused. PowerPoint next to bed wasn't working. Fan in toilet was really noisy. Car park space was right next to the rubbish bin which smelt. Wi-Fi was extra that was ok, but paid 10 dollars for 2 4 hour coupons = 8 hours (not enough and not knowing it was only for 8 hours till I had already paid). Could be better.