Find hotels in Roufas from Rp839.004

"Reception was incredibly nice at check in. Room was great and had everything we needed. "

"The property we stayed in was new and has been built to a very high standard. All the rooms have a shower and seperate toilet. A sink is located in each room next to the door. The living areas are bright and clean with floor to ceiling windows/doors, open plan kitchen diner with lots of space with modern appliances. All rooms had smart TVs with apps so we could login into Netflix etc. The pool was fantastic as were the sun loungers with two bean bag chairs. Around the front of the property is a large courtyard featuring a large table & chairs with a gas BBQ for alfresco dining. Next to this there was a seating area for relaxing. Cleaners visited everyday to empty the bins, including the toilet bins. Clean towels were provided for the pool as well as for the bathrooms. Sheets and towels were changed once a week. A truly fantastic property that we thoroughly enjoyed. Highly recommend these properties. "

"Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management."