Cari Serviced Apartment di Royston

"Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...

"Early checkin was an awful experience, we called ahead and confirmed we would like to book early checkin, we were told we could arrive at 2pm. When we arrived there was no sign of early checkin and we were told they can clean a room but they had no idea how long it would take. When returning at 3:30pm we got our room and had to pay full early checkin price. The garden terrace was overgrown and we could barely open the door. The weed smokers in the open courtyard at night ruined the experience...

"Beautiful property. Well cared for. Lovely Historical touches in public areas."

"The rooms were clean and comfortable and cleaned and restocked daily. The breakfast was a continental one but it was fresh and plentiful. The hotel is perfectly situated close to all the attractions. The staff were friendly and helpful "

"Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. "