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"Basic cleaning only "

"Great location. Professional staff."

"Small room but tidy and clean."

"Few breakfast items were recognizable as breakfast food (to Americans). Scrambled eggs were so badly undercooked as to raise a health concern. AC cannot be controlled by the guest. No English instructions were available to understand the buttons in Japanese."

"Beautiful hotel and excellent location!"

"The hotel is very convenient for flying out of the international terminal at Tokyo Haneda Airport. The staff were very helpful. The room was clean and quiet. The dinner offerings were delicious. The breakfast buffet had a lot of variety. The food was fresh and delicious. We would stay here again."

"Great location, had plenty to do and see in the area. Within easy reach of transport. Fresh towels every day and bins emptied, housekeeping every 3 days unless you request more, this worked for us. We didnt eat at tge hotel as we preferred to eat and experience all the local foods. "

"The hotel was in a good area easily accessible by taxi to all other areas in Tokyo. Lots of restaurant choices in the hotel and in the vicinity of the hotel. The staff were amazing, so helpful. Always willing to help you with anything. The hotel was super clean, great toiletries, complimentary water. Close to a family mart and 7/11. There are laundry facilities and facilities to heat up food on the 4th floor."

"Being right across the street from Shinagawa Station is the best part about this hotel’s location. Hotel staff were professional but were not the kind to give you the warm fuzzies. Hotel and rooms themselves were somewhat outdated, but clean. Would stay here again in a pinch, but not necessarily first choice."