Resor di Saint James Windward Parish

"INFESTED. THIS HOTEL IS NOT A 4 SEASONS RESORT. This hotel is infested, dirty, and falling apart. Every surface in the rooms is stained with nasty, large red/brown/yellow splotches to the point that I did not want to sit down on any of the furniture, let alone sleep in the bed. Most of the items/hard surfaces in the room were covered in a thick, crusty yellow/brown grime with human hairs effectively glued into said items/surfaces by the grime. We asked to move rooms the last night we were here...

"My experience at Koi was not quite what I expected. The rooms are modern, and most of the staff I encountered were friendly and helpful. Unfortunately, there were several issues during my stay. Immediately after checking in, I had to change rooms because of an obvious maintenance issue. Given the inconvenience, I expected a room upgrade, but the replacement room had an obstructed view and felt more like a downgrade from the original room. Housekeeping also never cleaned my room, despite my...