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THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel connected to a shopping centre in Saitama with 2 restaurants

Choose dates to view prices

Photo gallery for THE MARK GRAND HOTEL

Gym
Exterior
2 indoor pools
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
THE MARK GRAND HOTEL is near Omiya Park and the Railway Museum. Relax at the CENTRAL WELLNESS CLUB spa or swim in two indoor pools. Free WiFi keeps you connected, and multiple dining venues serve Japanese cuisine all day.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Spa
  • Parking available
  • Pool

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
Satellite channels
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (Check out time: 10:00)

Standard Single Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
In-room safe
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room, Non Smoking (Check out time: 10:00)

Basic Double Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains

Basic Double Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
In-room safe
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, desk, blackout curtains

Traditional Room, Non Smoking (Check out time: 10:00)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
  • 44 sq m
  • Sleeps 4
  • 4 Single Futons

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About the area

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 8 min walk - 0.7 km
  • Omiya Park - 7 min drive - 3.5 km
  • Railway Museum - 8 min drive - 4.1 km
  • Omiya Bonsai Art Museum - 10 min drive - 5.5 km
  • Saitama Stadium 2002 - 15 min drive - 7.8 km

Getting around

  • Saitama-Shintoshin Station - 8 min walk
  • Tokyo (HND-Haneda) - 89 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬9 min walk
  • ‪ロッテリア - ‬9 min walk
  • ‪サイゼリヤ - ‬4 min walk
  • ‪麺家 紫極 - ‬8 min walk
  • ‪杵屋 さいたま新都心店 - ‬9 min walk

About this property

THE MARK GRAND HOTEL

Hotel near Saitama Super Arena
Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar and a health club. Treat yourself to some rest and relaxation at Central Wellness Club, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 indoor pools
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A lift and a 24-hour front desk
Room features
All guest rooms at THE MARK GRAND HOTEL boast thoughtful touches, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Housekeeping, electrical adapters/chargers and desks

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  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,006 reviews
The price is Rp1.791.964
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 10:00 AM to 7:00 PM.

Is THE MARK GRAND HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE MARK GRAND HOTEL?

Self-parking is available for JPY 1500 per night. Extended parking is available for JPY 1500 per day.

What time is check-in at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at THE MARK GRAND HOTEL?

Checkout is at 10:00 AM.

Where is THE MARK GRAND HOTEL located?

Located in Chuo Ward, this spa hotel is 0.6 mi (0.9 km) from Saitama Super Arena, and within 3 mi (5 km) of Omiya Park and Railway Museum. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Saitama-Shintoshin Station is 8 minutes by foot and Yonohommachi Station is 22 minutes.

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THE MARK GRAND HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and professional staff, awesome facilities complimentary drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

6/10 Okay

miyuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内の電球が切れて薄暗い。ソファーは古く白いシミがあった。カーペットが汚れていた。額縁が破損していた。枕が汗くさかった。天井裏を誰かがあるいているような感じがあった。無料サービスの水なのに4本目から代金を請求すると言われた。又、ボトルサイズ小さい。蛇口から美味し水を飲めるようにして欲しい。運動する事が出来ず今後は24時間使えるようにして欲しい。朝食時間帯が7時と遅く利用出来なかった6時からに変更して欲しい。しかし、窓は手垢などなく夕陽は綺麗でした。建物の見た目は期待感が増すがサービスや室内ランクは劣る。
Stayed 1 night in Oct 2025

10/10 Excellent

Pei Hsien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
第一次到JR新都心站，飯店離埼玉超級競技場步行約10分鐘，附近有車站、商場非常方便，搭車到澀谷、東京也不遠。飯店裝潢設計非常棒，飯店氛圍高級但不到有壓力，有機會肯定會再入住！真的讚！
Stayed 2 nights in Oct 2025

10/10 Excellent

miki

Liked: Cleanliness, property conditions & facilities
快適でした。またきます。
Stayed 1 night in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい
Stayed 1 night in Aug 2025

10/10 Excellent

RUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が角部屋で静かに過ごすことが出来ました。 また、お部屋のお陰で駐車料が無料になりました。 埼玉に来る時はまた利用したいです。(今回2回目の利用です。)
Stayed 1 night in Aug 2025

8/10 Good

Yumi

Liked: Staff & service, amenities, property conditions & facilities
当日予約でしたので、安価で眺めの良い客室に泊まれました。コンビニもホテルの2階にあり便利。 客室の冷蔵庫の飲み物が無料も嬉しかった。 高齢の母を連れていたので、シーツを汚してしまったが客室係の方が、洗濯で落ちるので大丈夫です、と対応して下さいました。部屋は雰囲気が良く、きれいでした。
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ラウンジ

駅から遠いのが唯一の難点でした。それ以外はラウンジでの飲み物サービスが最高でした。
Stayed 2 nights in Jun 2025

10/10 Excellent

YUMIKO

何度も
Stayed 1 night in May 2025

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Stayed 1 night in Feb 2025

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
Stayed 1 night in Feb 2025

10/10 Excellent

SUZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

Cory

Stayed 1 night in Oct 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nubia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025