Thanks for a great review. We are super excited about our elevator upgrade!

We are sorry to hear that your stay with us was not enjoyable as we hoped. We do have soda machines on the other floors. We are also getting a new elevator put in starting the 20th. We hope you will give us another chance once we have finished our renovations.

We appreciate you taking the time to take this survey! Thanks for choosing Shilo Inn Salem

We are glad to hear you have enjoyed stay with us.

Hey Nancy we are glad to hear you enjoyed your stay for the most part and as for the breakfast we greatly apologize for not having the amenity. This is something we will take into consideration and look at!

Thank you so much for staying with us. We hope to see you again soon!

We are sorry to hear you experience with us was not great. We are unable to offer upgrades on third party reservations. The neighboring restaurant is extremely picky with us about parking, which is why we have to let every guest know about them towing.

We are glad to hear your stay with us was enjoyable.

We are glad to hear you enjoyed your stay.

Thank you juan for an amazing review! We look forward to your next stay:)

Thank You for staying with us.

Douglas i know you were unhappy with your stay. Unfortunately we have taken the hot tub out of this location. As we explained Breakfast is not available at this time as well. i'm sorry that we couldn't meet tour expectations and i hope that you will give us a chance in the future!:)

Thank You for staying with us!

We will address these issues. Thank You for your feedback.

Im sorry we do not offer breakfast at this time. We here at the shilo inn have Guests of all kinds that choose to stay with us. We do not discriminate,when renting out rooms to those that are eligible. We hope the rest of your stay was enjoyable:)

Thank you Carol for you great review!:) We are thrilled you enjoyed your stay with us! We cant wait too see you again :)

We are extremely pleased to hear you had a wonderful stay. :)

We are extremely pleased to hear you had a wonderful stay. :)

Lamentamos muchísimo que haya tenido una estancia desagradable con nosotros. Trabajaremos para abordar este problema con el servicio de limpieza.

Thank You Maria for the great review! We highly appreciate your staying with us:)

Christalene Thank you for such a great outstanding review :) We hope too see you again in the future :)

We are glad to hear that you have enjoyed your stay with us. :)

Thank You for your feedback. We will look into these.

Dena Thank You so much for your great review:) We are delighted to hear you had a wonderful stay here at the Salem Shilo Inn

Jesse i'm sorry you didn't enjoy your stay with us. We hope that you'll give us another chance to change your mind about us:)

Lyssa we are so happy to hear you had an outstanding stay! We enjoyed your stay tremendously! we cant wait too see you next time:)

I'm sorry you had a bad stay Enrique. We want to always ensure guest satisfaction, sorry that you feel we didn't meet that standard. We hope you will come back and give us another chance:)

Hi William we are so happy that you had an outstanding stay! We cant wait to see you next time!:)

Steven, we appreciate your amazing review! We know that the elevator needs updating and have plans to do this in the near future :) We look forward to seeing you next time!

Jennifer, we are so glad to hear your stay was awesome! We look forward too seeing you again next time! :)

Im sorry, we didn't meet your expectations. We strive to always provide excellent guest service! We hope you will come back and give us another chance!:)

We know how many of our guest enjoy our breakfast, we hope to have that back up and running during summer:) We hope to welcome you back again Gail:)

Wow Michael what a great review! we are ecstatic that you enjoyed your stay with us we can't wait to welcome you back next time!

Sorry for such a hard stay wade! We hoped comping you the extra night would have helped offset the confusion that happened.

Yes Selena we charge a 100 security deposit no matter who you book through. i will look into making this more clear on 3rd party websites. Thank you for your feedback.

Madelyn We are glad you had a wonderful stay in our rooms! We hope to see you again next time:)

Tiffany we are so pleased you had an amazing stay with us! we cant wait to see you next time!!:) Thanks for being a great guest and leaving us a great Review:)

Thank you for the great review and we are working on updating the elevator

Thank you for the review and we hope to welcome you back again soon.

Im extremely sorry for the mix up! We have some new people helping out on front desk and it looks like a miscommunication happened. I assure you your belongings are safe and we hope to change your mind and show why we specialize in guest service:)

Karla we are happy to hear you stay was pleasant. we always look on what we could improve on to get that perfect score though :)

Sorry Erickson, i know we were out of a few things while you stayed with us. i hope that you will come back and give us another chance:)

Thank you for the feedback and we will look into replacing the mattress in that room. Please feel free to contact the manager.

Thank you for such a great review!

Lina we hope to welcome you back again soon. It was a pleasure assisting you in this time of need.

Thanks meg for leaving us a review. We know are elevator is a issue and we hope too be getting that completed.

Thanks for your rating Angela! We hope to see you again in the future :)

We are happy to hear are that our staff made a great impression! Guest service is what we specialize in here at the Shilo Inn. We have plans to renovate and fix up the area your talking about. and hope too see you again next.

Kathy sorry to hear we didn't meet you're expectations we do want too always try and be overly prepared, It does look like why you were staying were extremely busy. We apologize for any inconvenience this may have caused you and your family.