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Ulasan untuk Residence Inn by Marriott Salt Lake City - Downtown

3 out of 5
Residence Inn by Marriott Salt Lake City - Downtown
285 W Broadway, Salt Lake City, UT

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 329 dari 687 ulasan" "
Penilaian 8 - Bagus. 207 dari 687 ulasan" "
Penilaian 6 - Cukup Baik. 66 dari 687 ulasan" "
Penilaian 4 - Buruk. 50 dari 687 ulasan" "
Penilaian 2 - Sangat Buruk. 35 dari 687 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jose

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Clarisa pada tanggal 21 Mei 2024
Jose,We appreciate you taking the time to let us know about your experience while staying with us. We are happy that the hotel met your expectations. We hope to see you again soon.

10/10 Sangat Bagus

Sandra G.

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas, kondisi & fasilitas properti
All was good
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Clarisa pada tanggal 15 Mei 2024
Sandra,We are so happy to hear that you enoyed your stay! We hope to see you again soon!

10/10 Sangat Bagus

Eva

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff friendly and efficient.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Clarisa pada tanggal 6 Mei 2024
Dear Eva,Thank you for staying with us, and for the feedback you have taken the time to provide. We hope to see you again soon!

10/10 Sangat Bagus

Mayra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms were nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Clarisa pada tanggal 29 Apr 2024
Dear Mayra,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay and we hope to see you again the next time that you are in the area.

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Clarisa pada tanggal 29 Apr 2024
Dear Lisa,We appreciate you taking the time to leave us a review. Please come see us again soon!

10/10 Sangat Bagus

Yesenia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Clarisa pada tanggal 18 Apr 2024
Thank you for your review! We hope to see you again soon!

6/10 Cukup Baik

Seriena

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
The employees look like there just tired and done with there job. Late night front desk will sit there and make you come get your own stuff while they play on there phone. Other than that very clean!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Clarisa pada tanggal 8 Apr 2024
Dear Seriena,Thank you for the feedback you have provided.I apologize that the service you received was not up to standard. Recieving warm and friendly service from our staff is our main priority, and Im sorry that we missed the mark. I will discuss your review with the staff in an effort to continuously evaluate areas for improvement.I hope we get another opportunity to provide you with the customer service that you deserve.

8/10 Bagus

Kim Allen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Outstanding stay, friendly staff
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari Clarisa pada tanggal 22 Mar 2024
Thank you for your review! Your feedback will be shared with the hotel team to recognize them for their great customer service.We hope to see you again soon!

4/10 Buruk

Gary

Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Clarisa pada tanggal 29 Mar 2024
We appreciate you taking the time to leave us a review regarding your stay.It appears that your stay was unsatisfactory. We apologize for any inconveniences that you experienced, and we hope to do better in the future.

6/10 Cukup Baik

Maria

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Clarisa pada tanggal 25 Mar 2024
Thank you for your review.We hope to see you again in the future.

8/10 Bagus

Scott

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 20 Feb 2024
Thank you for your review! We hope to see you again soon!

8/10 Bagus

ron

Tired old friend
Have stayed years ago at this property. It’s located just a few blocks from the downtown center, which is a plus. Stayed 3 nights but charged 4 days parking. Charged for internet which should have been free since I am Bonvoy member. Room temperature was barely comfortable despite adjusting thermostat. Breakfast was always the same (I pitty those who stay here weeks at a time). Parking Saturday night was impossible if not for desk clerk who voluntarily moved her vehicle to allow us to park. I was surprised at the pricing and mistakenly thought that I had scored a great deal. Not so. Probably paid too much. Not likely to return.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Clarisa pada tanggal 20 Feb 2024
Ron,We appreciate you sharing some feedback about your recent stay with us. Im so sorry to hear about the issues you experienced regarding parking, the temperature of your room and the other issues mentioned. I will share your comments with the hotel team to address the issues mentioned and to continuously evaluate areas for improvement.

10/10 Sangat Bagus

Philip

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was great
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Clarisa pada tanggal 20 Feb 2024
Thank you for your response, and the feedback that you have taken the time to provide. We are so thrilled that you had a great experience, and we hope to see you again soon!

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and fabulous price. Close to everything. Clean rooms. The staff was wonderful
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Clarisa pada tanggal 20 Feb 2024
Sandra,Thank you for letting us know about your recent experience during your stay with us. We are happy to hear that you found our location convenient and that the staff and cleanliness of our guest rooms met your expectations.We hope to get another opportunity to serve you in the future.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Front desk staff were friendly and helpful. Room were clean and comfortable.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 23 Jan 2024
Thank you for the review! We hope to see you again soon!

10/10 Sangat Bagus

Erika

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 25 Jan 2024
Thank you for your feedback! Please come again soon!

2/10 Sangat Buruk

Joshua

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 19 Jan 2024
We appreciate you taking the time to leave us a review. I apologize that you were unsatisfied with your stay. Here at the Residence Inn, we pride ourselves in offering nice ammenities and a comfortable stay at a reasonable price, and I am sorry that this was not your experience.We hope to get another opportunity to serve you in the future.

10/10 Sangat Bagus

Shydra, Spanish Fork

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This met our expectations. We were there to meet friends for dinner. Easy walk and convenient location for shopping and dinning. Beds were comfortable with nice amenities in the rooms. Plates, cups, pots, pans all cooking things needed to make a meal. Shampoo, conditioner and soap in the bathrooms. Would stay again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 11 Jan 2024
Thank you for sharing your experience while staying with us! We are happy to hear that our property fit your needs and that you found your stay enjoyable! We hope to see you again soon!

8/10 Bagus

David

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 8 Jan 2024
Thank you for leaving us a review! Please come again soon!

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 8 Jan 2024
Thank you for taking the time to share some feedback. We hope to see you again soon!

10/10 Sangat Bagus

Max

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Clarisa pada tanggal 8 Jan 2024
Thank you for your feedback!

10/10 Sangat Bagus

Cynthia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good clean hotel.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 5 Jan 2024
Thank you for taking the time to leave us a review! We hope to see you again soon.

10/10 Sangat Bagus

Kyle

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was a little skeptical to come to this property after reading some of the reviews. However this was one of the best hotels I've been to in a very long time. We stayed in a two-bedroom unit and it was amazing. It even had a washer and dryer! You can't beat the quality, ammenities and price anywhere in the area. Super friendly staff, everything was spotless, and a great breakfast!! Buffet style items. We will be back!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 31 Des 2023
Thank you for taking the time to share your experience with us!We are so happy to hear that you enjoyed our two-bedroom suite, and that the amenities were to your satisfaction.We hope that we get another opportunity to serve you the next time that you are in the area.

6/10 Cukup Baik

Paul

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 21 Des 2023
Thank you for your feedback! We hope to welcome you again in the future.

8/10 Bagus

Andrea

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front desk pada tanggal 21 Des 2023
Thank you for choosing our Residence Inn downtown for your stay. We are glad to hear that you enjoyed your stay. Come visit us again next time you are in Salt Lake.Front desk

10/10 Sangat Bagus

Janel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Plenty of room.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 19 Des 2023
Thank you for your feedback! We hope to see you again soon!

10/10 Sangat Bagus

Brooke

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 8 Jan 2024
Thank you for your feedback. We hope to see you again in the future.

10/10 Sangat Bagus

Erica

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay at hotel.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 13 Des 2023
Thank you for your feedback! Please come again soon!

8/10 Bagus

Tim

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
This is a very nice property. Very convenient to the medical facilities. Our room was excellent, very clean, quiet, comfortable and large. The outside was somewhat dirty, parking was very scarce. The breakfast was outstanding, food great, excellent variety, very clean, spacious breakfast room. Staff nice and accommodating.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 13 Des 2023
Thank you for taking the time to share some feedback regarding your recent stay with us.We hope to see you again the next time that you are in the area.

10/10 Sangat Bagus

Luis, Baldwin Park

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Clarisa pada tanggal 30 Des 2023
Thank you for your feedback. Please come again soon!

10/10 Sangat Bagus

Joey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The rooms are perfect! The staff was friendly. And the breakfast was great. Perfect for our family weekend staycation for Christmas.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Blake Decker pada tanggal 5 Des 2023
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property with free parking. Rooms were clean but property starting to show its age. Area around is full of homeless - a problem for many large cities and SLC no exception.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Blake Decker pada tanggal 5 Des 2023
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly and helpful. Will definitely stay there again
Menginap 2 malam pada bulan November 2023
Tanggapan dari Blake Decker pada tanggal 5 Des 2023
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

4/10 Buruk

Jonathan

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Breakfast was amazing. Gym was rundown filthy and OLD
Menginap 1 malam pada bulan November 2023
Tanggapan dari Clarisa pada tanggal 1 Des 2023
Thank you for your feedback!I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement.We hope to see you again in the future.

10/10 Sangat Bagus

Mike

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really like this hotel, room was very nice, clean and comfortable. Breakfast was ok, we prefer better cooked options then frozen eggs and sausage.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Clarisa pada tanggal 4 Des 2023
Thank you for your feedback! We hope to see you again in the future!

8/10 Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff were fantastic. So was the breakfast. The noisy plumbing and heater were lass fantastic.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Clarisa pada tanggal 21 Nov 2023
Dear Gary,We appreicate the feedback you have taken the time to provide. I am happy to hear that you enjoyed our complimentary hot breakfast and that the staff was able to make your stay enjoyable.In regards to the maintenance issues, I will share your feedback with the Chief Engineer in an effort to continuously improve our guest experience.We hope to see you again in the future.

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Clarisa pada tanggal 21 Nov 2023
Dear Amy,Thank you for taking the time to share your experience with us!Please come again soon!

10/10 Sangat Bagus

Carolyn

Menginap 3 malam pada bulan November 2023
Tanggapan dari Blake Decker pada tanggal 7 Des 2023
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 Sangat Bagus

Trilby

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Clarisa pada tanggal 14 Nov 2023
Dear Trilby,Thank you for your feedback. We are thrilled that you enjoyed your stay with us, and we hope to see you again in the future.

10/10 Sangat Bagus

Masahiko, Kawasaki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff of this hotel are all amazing. I would stay here again if I ever have the opportunity to come to Salt Lake City again, just based on their service.
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 26 Okt 2023
Dear Masahiko,Thank you for the wonderful feedback. We look forward to seeig you again in the future.

10/10 Sangat Bagus

Ronald Khari

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 25 Okt 2023
Dear Mr. Khari,Thank you for your review! Please come again soon!

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ok
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 23 Okt 2023
Dear Bill,Thank you for your feedback. We hope to see you again soon!

10/10 Sangat Bagus

Mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
Place was clean and well taken care of. Will definitely stay again
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 23 Okt 2023
Dear Mario,Thank you for taking the time to share your experience while staying with us.We appreciate your feedback and we use it to provide a better experience for you, and future guests like you.We hope to see you again in the future.

8/10 Bagus

Shealyn

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 7 Nov 2023
Dear Shealyn,Thank you for taking the time to leave us a review! We hope to see you again the next time that you are in the area.

10/10 Sangat Bagus

Dalik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 10 Okt 2023
Thank you for your review! We hope to see you again soon!

8/10 Bagus

micah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had a one bedroom suite. Very spacious for one person. Full kitchen. Room was pretty clean. Was very close to restaurants. Free hot breakfast and coffee. Good for business travelers staying downtown.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Clarisa pada tanggal 4 Okt 2023
We appreciate your feedback, and we are happy to hear that our accommodations were suitable for your needs.We hope to see you again the next time that you are in Salt Lake City.

10/10 Sangat Bagus

Marilla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kind front desk. So helpful. Great big room for our family of 7.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Clarisa pada tanggal 3 Okt 2023
Dear Marilla,Thank you for taking the time to share your experience while staying with us.We appreciate your feedback and we use it to provide a better experience for you, and future guests like you.We hope to see you again in the future.

4/10 Buruk

Neil

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Booked a 2 room suite that seeps 8. I had 7 on our reservation. When we got to the room no bedding for the pull out bed, the bathrooms only had towels for 4 people and no extras in the room at all. Also spent 30 minutes finding a parking spot as our suv would not fit in the parking garage.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Clarisa pada tanggal 2 Okt 2023
Dear Neil,Thank you for taking the time to leave us a review about your recent stay with us.I have shared your feedback with our housekeeping leaders in an effort to address your concerns, as well as continuously evaluate areas for improvement.My hope is that we get another opportunity to serve you again in the future.

10/10 Sangat Bagus

Liti

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Clarisa pada tanggal 21 Sep 2023
Dear Liti,Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your stay here at the Residence Inn, and we hope to see you again in the future.

10/10 Sangat Bagus

Alexis

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean and spacious. Beds were super comfortable. Highly recommend 👌
Menginap 1 malam pada bulan September 2023
Tanggapan dari Clarisa pada tanggal 11 Sep 2023
Dear Alexis,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.