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Best Western Plus Lackland Hotel & Suites

2.5 star property
Travelers start their day with a hearty breakfast buffet before tackling work in the business center or unwinding by the indoor pool at this convenient hotel.

Choose dates to view prices

Located in the business district, Best Western Plus Lackland Hotel & Suites offers a practical base for travelers. Enjoy the breakfast buffet, gym, dry cleaning services, and express check-out. Free WiFi and attentive staff complete the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Business services
The current price is Rp1.651.688
Rp1.928.346 total
includes taxes & fees
5 Jun - 6 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Does Best Western Plus Lackland Hotel & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Lackland Hotel & Suites?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Lackland Hotel & Suites on 5 Jun 2026 start from Rp1.651.688, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Lackland Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Lackland Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Lackland Hotel & Suites?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Lackland Hotel & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Lackland Hotel & Suites located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Joint Base San Antonio and 3.1 mi (4.9 km) from Lackland Air Force Base. Lackland Air Force Base Visitor Center and Wilford Hall Medical Center are also within 6 miles (10 km).

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 607 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness
Clean, friendly staff, close to places to eat.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
check in process was easy and quick room was amazing and so was breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for BMT graduation. Clean, friendly and knowledgeable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
All the reviews are true, nice spot with excellent breakfast and staff ok, responsive
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Patty, made the stay. Very comfortable, felt like coming home.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities
Yes the staff were friendly and rooms were clean
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Cynthia Lee

Liked: Amenities
Everything was acceptable uncomfortable. The building was just getting older. But very functional in a good place to stay if you have someone graduating from Lackland Air Force Base.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Edwin

Staff was very nice and helpful breakfast was very good
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Nice staff, clean room and great breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at this hotel from 2/25/26-2/28/26 for the proximity to the Air Force graduation ceremony for my brother-in-law. The hotel and our room were clean, welcoming and comfortable, with a very nice full breakfast every morning in the lobby. The staff were pleasant and helpful. Overall it was a great experience with a very convenient location to many areas we explored. Would definitely stay at this hotel again!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
An excellent staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

KATHERINE CASTRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was excellent. Staff was excellent. Food was excellent. It was a perfect vacation
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Najah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms & very friendly & accommodating staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms, Comfortable Beds, Great Hotel Staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, amenities
Very nice stuff. Great location for BMT graduation.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. We got the one that had a full kitchen which was a surprise. Cuz I didn't pay attention when I ordered the room lol but very nice pretty much clean the only complaint was ceiling fan needed to be dusted pretty bad and maybe a couple shelves. But beyond that everybody was friendly super nice and very helpful on everything we asked
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jacquelin

Liked: Cleanliness
We definitely loved it here ! Great breakfast and staff was friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities
The rooms were clean, the staff was very helpful and friendly, and the breakfast was great! Thanks!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room with great, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and the room was clean but the air conditioner was not working in our room. They did transfer us once we told them there was a problem.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Anna

Liked: Staff & service
The room seemed a little bit outdated. It was clean. The shower was not the best. When you went to turn the water on you had to put muscle in to turn it on.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice of hotel stay. Close to park and very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Check in staff were very helpful and nice. The room smelled fresh and everything was clean. The hot tub was working but they did let us know it had some sand from a leak , no worries. Location was quiet and close to the base.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

DEAN

Liked: Cleanliness, amenities, property conditions & facilities
I was there for Air Force graduation. The staff was great. They cater to folks that have very early morning commitments to graduation. It’s very close to base. Very convenient. Very clean. Thank you.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Arlene

Liked: Staff & service
Disliked: Cleanliness, amenities
The 1st thing is the breakfast was not what you would expect a a Best Western, it was below standard compared to All the the other BW'S, My room was ok the microwave licke as shut down with my food inside, that I had driven and 11/2 to get because we were on My Birthday vacation, we were on the 4th floor with no screen on the windows. Was disappointed in that hotel. The Staff was very nice they even brought me and my hubby a pizza.
Stayed 3 nights in Feb 2026