Eksterior

Ulasan untuk La Quinta Inn & Suites by Wyndham San Antonio Riverwalk

3 out of 5

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 1084 dari 2663 ulasan" "
Penilaian 8 - Bagus. 583 dari 2663 ulasan" "
Penilaian 6 - Cukup Baik. 456 dari 2663 ulasan" "
Penilaian 4 - Buruk. 271 dari 2663 ulasan" "
Penilaian 2 - Sangat Buruk. 269 dari 2663 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Aziza

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Virginia

Bepergian bersama keluarga
Disukai: Fasilitas
Very close to the riverwalk and mall. Hotel was a bit outdated.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Kevin

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
No regular room cleaning especially removing trash
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Barry

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
location
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Dalia

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Fasilitas
La propiedad cumple con lo prometido, no dan shampoo, acondicionador o crema, el personal no habla español o algún otro idioma, el desayuno es básico pero bueno (huevo, salchicha, wafles, cereal, cafe y jugo) cobran 30 dlls de estacionamiento por día muy cerca del alamodome caminando y enfrente hay un centro comercial al igual que el riverwalk
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had fun will be back soon
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Ana

Disukai: Staf & layanan, fasilitas
Our door key kept deactivating so we had to get replacements, also the valet took a while to get cars parked the you g man was alone trying to help but he was overwhelmed. Staff was friendly and we felt welcomed bfast was great too
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Kassandra

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Front desk was great! The gate girl was not so nice, very irritated when asked a question! And rude! The room is very old but manageable! Would I return it’s 50/50

8/10 Bagus

Kassandra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was fabulous! Room wasn’t the best and wasn’t the worse, everything is older, soaps Was not enough for 5 people! Very weird!
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Natasha

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Room had water bottles from previous stay, Cheerios on carpet.
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Ruth, arlington

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff was very friendly. We were not able to park in the front more secure lot the first night. We had to park behind the hotel in an overflow lot. The room was clean. Beds are very hard. Woke up in the middle of the night with a back ache. The tv in our room was stuck on theain menu. You couldn't change the channels. It wasn't to bad, since we just used it for background noise.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Dawn

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Our room was great. Busy weekend with concert and cheer competition. We arrived to room 1014 at 9pm Fri night and left Sun at 8am. The can lights in the room were falling out of the ceiling but the one thing we learned was that our suitcases and contents were soaked when we packed our bags to leave. It seems as though the air conditioner was leaking for some time. We notified the young male with headdress as we checked out and he stated he would let housekeeping know.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Jasmine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check in and check out process was easy and quick. The room was very clean and spacious, but the AC didn’t seem to want to work properly. However we were able to work with it.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Reil, Vallejo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Julie

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Nothing
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Robert

Bepergian bersama keluarga
Disukai: Kebersihan
The first room we had #538: the king bed was hard on one side and soft on the other!!! We changed rooms to #340 and the other king bed was good; like night and day almost. The other room needed some small repairs, but the new one everything was good.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
First time staying here in San Antonio book in the last minute and I was glad I did it was a wonderful stay rooms where clean and for so much going on that weekend it was quiet I will definitely be staying here on my next trip back
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Donna M

Menginap 2 malam pada bulan April 2024

8/10 Bagus

Yair

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Bonnie

The rooms were spotless and the breakfast was fresh with a nice variety.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

10/10 Sangat Bagus

Olivia

Disukai: Fasilitas, kondisi & fasilitas properti
Clean and tidy, comfortable room
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff and exactly what we needed
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for the outstanding review of your recent stay at La Quinta Inn San Antonio Riverwalk. I will be sure to share your kind comments with the staff as they love receiving feedback. We cannot wait to have you back as our guest and continue to "wow" you.

10/10 Sangat Bagus

NetNet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s near to every thing!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for taking the time to post about your recent stay with us at La Quinta Inn and Suites San Antonio Riverwalk. I am so happy to hear you enjoyed your stay with us and our proximity to the Riverwalk. We hope to see you on your next visit to San Antonio.

4/10 Buruk

Maria

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ryan Johnson, General Manager pada tanggal 3 Mei 2024
Maria,Thank you for your review. I am sorry to see that things did not go great with your stay. If you could provide us with any feedback about any problems or issues you had that would be helpful as we are always looking for ways to improve.

10/10 Sangat Bagus

Antonette

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Need to upgrade free breakfast tho
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for choosing to stay with us at La Quinta Inns & Suites by Wyndham – San Antonio Riverwalk. We are happy to hear that you enjoyed your stay with us. I will be sure to pass your suggestion along to our executive team as we try to improve the guest experience with every stay. We hope to see you back real soon!

4/10 Buruk

Marina

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
River walk
Menginap 4 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
We are sorry to see you did not enjoy your stay with us. I would like to speak with your further regarding your stay. Please contact me directly at the hotel. Thank you!

6/10 Cukup Baik

Clarence

Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Stacie

Bepergian bersama keluarga
Disukai: Fasilitas
I felt the lobby was nice but it was deceiving to the room. The furniture was old and chipped and the toilet and bathtub were nasty. Never got room service. Would not stay here again
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Sangat Bagus

Linda

The price for parking
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
I am glad to hear you enjoyed your accommodations! However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

10/10 Sangat Bagus

Anil

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed overnight with two kids and the deluxe family suite was the perfect choice. Check-in and check-out was very easy and smooth. We got a great deal too. The option to let you park/come in or out anytime until 3 pm even you check out was great. The complimentary breakfast was good and had lots of options, although some of them could have been more palatable to my taste. The location is perfect within walking distance of the Riverwalk and all the fun. Would stay there again if I visited San Antonio.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites San Antonio Riverwalk. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

10/10 Sangat Bagus

Kim

Bepergian dalam rombongan
Room an had a musty odor. Like filter needed to be changed called room service they came and sprayed febreeze
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thank you for your review and for your recent stay. We are happy that you had a great stay overall. I will work with my staff to address the odor issue that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

10/10 Sangat Bagus

Heriberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and friendly people clean and enjoyable walking distance to the river walk
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 Sangat Bagus

Manuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Buen hotel recomendable
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Gracias por la excelente reseña de su reciente estadía en La Quinta Inn San Antonio Riverwalk. Me aseguraré de compartir sus amables comentarios con el personal, ya que les encanta recibir comentarios. Estamos ansiosos por tenerlos de regreso como nuestros invitados y continuar "sorprendiéndolos".

6/10 Cukup Baik

Crystal

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Unfortunately, we found bed bugs in the first room we were given. The assistant manager was very understanding, did what he could to make up for the problem. Was given points for a free night at any of the Wyndham hotels. We did give it another shot and asked for another room. Didn’t find bed bugs but just like the first, it had a weird smell, linen had stains, and toilet was dirty. Had it not been a busy weekend in the area and there been more availability at other hotels, we would have left. However, we made do. I was grateful for the assistant manager in his efforts to make it right.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the issues that you have experienced. I have shared your comments with our pest control company for immediate attention, so we can better prevent this from happening in the future. In addition, we will share your review with our room attendant staff to ensure improvements are made. I have refunded you one night's room and tax for the inconvenience and trouble. We very much appreciate your business and thank you for staying with us.

10/10 Sangat Bagus

Jamie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 Sangat Bagus

Patsy

Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Ruben, Buda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
We are glad to see you enjoyed our property. However, we are also saddened to hear your stay with us wasn't a perfect 5. Service is something we take quite seriously, and we'd like to better understand what happened during your stay. Would you mind contacting management at the property directly so we may discuss with you personally your stay? We appreciate your feedback and hope to hear from you soon!

6/10 Cukup Baik

Ciera

Disukai: Staf & layanan
Rooms are a little outdated and dirty. The hotel lobby and breakfast are very nice though. Great walkable area for shopping and the Riverwalk.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 4 Mei 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

2/10 Sangat Buruk

Valorie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ryan Johnson, General Manager pada tanggal 3 Mei 2024
Valorie,Thank you for your review. I am sorry to see you didn't enjoy your stay with us. If you could let us know if there were any issues with your stay as we are always looking for ways to improve.Thank you,

8/10 Bagus

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 5 Mei 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 Sangat Bagus

Kenneth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very friendly, decently clean. Breakfast was very good with many options.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 27 Apr 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

8/10 Bagus

Zachary, Arvada

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was clean, safe, and comfortable. The beds were pretty small, the parking was expensive, and the breakfast did not have any fruit. The location was great and walking distance to plenty of sights. It fit the bill for us for our weekend stay.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 27 Apr 2024
Thank you for your excellent review and for your recent stay, Zachary! We are happy that you had a good stay overall. Please accept our apology for not adequately stocking our breakfast bar. I know how frustrating that must have been. Since your visit we have re-evaluated our inventory levels to ensure guests arrive to a fully stocked breakfast bar. We hope to see you the next time you visit the San Antonio Riverwalk!

8/10 Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Air conditioner was not working. They were quick to move us.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ryan Johnson, General Manager pada tanggal 22 Apr 2024
Daniel,Thank you for your review. I am glad we were quickly able to get you moved when there was an issue with the AC in your room. We hope to see you again soon.

8/10 Bagus

Carlos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, just the parking needs to be secured.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ryan Johnson, General Manager pada tanggal 22 Apr 2024
Carlos,Thank you for your response. We have overnight security that patrols the parking lot every night in addition to our valets who also patrol the lot.

8/10 Bagus

Jeff

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a trip for the books!! Our anniversary was amazing with the help of Jonathan, La Quinta staff! He went above and beyond to ensure our anniversary was recognized and celebrated!! We will be back!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ryan Johnson, General Manager pada tanggal 22 Apr 2024
Lisa,Thank you for the great review and nice comments about Jonathan. We will be sure he sees this review.

8/10 Bagus

Richard

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was good need cleaner bathroom toilet didn't flush very well
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 22 Apr 2024
Thank you for taking the time to post about your recent stay with us. I am so happy to hear that you enjoyed our attitude of service! However, I am concerned about your comments regarding the toilet. I will be reviewing with my maintenance staff to confirm the toilet is in proper form, if not we will be repairing it immediately. If you have any further concerns, please reach out to management directly at the hotel.

4/10 Buruk

Deepika

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
There is NO WATER available to drink in the rooms. Also parking is paid which wasn’t informed earlier at the time of booking. Food in breakfast so also ok. Not worthful
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ashley pada tanggal 22 Apr 2024
Thank you for taking the time to let us know how we are doing. I am glad to hear you generally enjoyed our hotel. However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. It is listed online on the full listing rather than the quick view usually under "Hotel Info" or "Hotel Amenities". That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.