Hotel Keluarga di San Fernando

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"Everything was great, except the room had a smell to it. Probably plumbing issues, where it smells like sewer."

"This is a great location to stay at if you are headed to La Union. Aureo is super close to being a 5 star review, they were just missing the little details that separate from "Good" to "Excellent". We had to ask for several items in our room that are basics (slippers, body soap, shampoo, extra towels). Once asked for, the staff responded immediately however we should not have had to ask for those things when booking a villa suite. Property is well maintained however there are still areas...

"Excellent service and location"

"We are happy with our room at 231 for family room. Since everyone is happy and the view is amazing we extend our stay. But the receptionist mentioned that 231 was no longer available so they the 208 from the old building with the sane price. Bit disappointed because room smaller then 231 and not upgraded or as beautiful like 231 with same price. Other than that all is perfect. Staff, views and food was perfect."

"They need to stepped up the buffet breakfast to more varieties of international cuisine. There’s very less options and seems like the food tastes needs more quality checking in advanced. There’s very less breakfast options very limited and repeated in a weeks time. The quality is not quite to what we(from outside the country) is accustomed to in a hotel foods normally served in international hotels. They need considerably place at least labels of what the foods are made of considering...

"The breakfast buffet is great"