Reception

Reviews of Loma Tranquila

3 out of 5
Loma Tranquila
300m oeste Mirador Luna, Pilas de San Isidro, San Isidro, Alajuela

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Bobi

Stayed 2 nights in Feb 2023

2/10 Terrible

Neva

Stayed 1 night in Feb 2023

2/10 Terrible

Carlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising on Expedia website in regards to hotel shuttle picked up at airport, both Expedia and hotel refused to refund my money
Stayed 3 nights in Jun 2022

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
Host and hostess super attentive. Great value
Stayed 1 night in Apr 2022

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness
If you’re looking to feel what it’s like to live in Costa Rica then this place is for you! It’s a property that has been turned into 14 rooms and it sits at the top of a hill overlooking all of the San José valley and the view is breathtaking!! Super quiet and very relaxing place, Lino, the property manager was great and helped us with everything we needed. This place was everything we wanted on our trip and we will be definitely coming back!
Stayed 3 nights in Feb 2022

10/10 Excellent

Monica

Stayed 3 nights in Nov 2021

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is up the mountain, hard drive, but the room is really good and the view is totally worth it. really awesome. we would stay here again.
Stayed 1 night in Jan 2022

10/10 Excellent

Veronica

Liked: Cleanliness, room comfort
Aloha from Hawaii……
Person checked us in on her mobile phone….I listened to the instructions in English…..asked questions…..answers from the phone. Parked at the bottom of the hill….front of the hotel…walked up a steep road to our large suite…..full kitchen…living room….two bedrooms….balcony….large patio with hammock. Typical breakfasts….two tiered swimming pool…water was cold….long deck to view the city. Very very friendly workers.
Stayed 3 nights in Dec 2021

10/10 Excellent

Maisie

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Merlin

Didn’t like dirty and old run down condition of the place
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Quaint hotel view a view on the city
Good hotel for a night. View is incredible.
Stayed 1 night in Nov 2021

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, room comfort
amazing relaxing view
What a great location. High up above the city great accomidations high recommend. Warm hosts, with one English speaking host. You have to taxi to get to town or grocery but UBER works great and is $5 to get to the closes town and $12 to get to downtown San Jose. Two resturants within walking distance. Great weekend get a way for relaxaion.
Stayed 1 night in Nov 2021

10/10 Excellent

Daniela

Stayed 1 night in Nov 2021

10/10 Excellent

Afsara

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an absolutely incredible view with excellent service provided by management. They allowed us to store our suitcases while we waited for our transportation to pick us up. The staff was very attentive and responded immediately to any requests. My son was able to enjoy pool. I was pleasantly surprised that even though the unit did not have air conditioning.it was pleasantly cool at all times because of the breeze in the altitude that our apartment sit at. It was an incredible stay and as I told the management, I will definitely be back.
Stayed 3 nights in Jul 2021
Response from Lino on 13 Aug 2021
Thank you for your comment, we are definitely waiting for you again, it will be a pleasure to have you with us again.

8/10 Good

Daniel

Travelled with family
Liked: Room comfort
beautiful views, friendly staff
Stayed 2 nights in Jul 2021
Response from Lino on 13 Aug 2021
Gracias por su comentario.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. Booked last minute so we could be near the volcano. Great customer service, location and the best breakfast! Highly recommend.
Stayed 1 night in Jul 2021
Response from Lino on 13 Aug 2021
We appreciate your recommendation, thank you for choosing our accommodation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place. Lino welcomed me the moment i arrived. He showed me to a lovely room that far exceeded my expectations. The room was clean and had great energy. A short walk down the road there was a nice restaurant . Lino was awake and ready to call for my taxi in the morning and brought me hot coffee and fresh pineapple juice. One of the best places I have ever stayed...
Stayed 1 night in Jun 2021
Response from Lino on 13 Aug 2021
Thank you for this I am really grateful, I work hard so that my guests are treated in the best way.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, room comfort
Great value!
This place had an amazing view of the city! We arrived after dark and Yahel was very helpful. The breakfast was amazing! We will definitely stay here again if we come back to Costa Rica!
Stayed 1 night in Apr 2021
Response from (Yahel-Lino) on 29 May 2021
We appreciate your comment and we strive to make our guests happy. My best wiches.

8/10 Good

Verified traveller

Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Construction going on and no pool available . The food was cold
Stayed 7 nights in Mar 2020
Response from Frank and rocio on 12 Mar 2020
Our Apologies. We work very hard make sure that our place is in good working order. IN Response to a another Suggestion we decided to paint the pool and extend the parking lot. The pool is now finished! We try very hard to provide reasonable prices and a safe and efficient environment with hot food. We provide microwaves in all our apartments Furthermore, Lino our server would have been more than happy to bring you another plate of food had you asked. Again our apologies.

8/10 Good

Chris, Lorette

Travelled with partner
Liked: Amenities
The property has a great view of the city and surrounding hills. It's a good choice to stay if you are heading to the airport the next day. The apartment we had could use some rework and a few upgrades, but it was spacious and comfortable. A nice breakfast was brought to our door in the morning.
Stayed 1 night in Feb 2020
Response from Rocio on 28 Feb 2020
Thank you for the kind words!

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Frank on 9 Nov 2019
Thank you very much. I hope you found a good value a nice view and a peaceful stay. Thank you Frank and rocio

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Wow, what an amazing place. Location is so quiet. Apartment is huge, pool is beautiful. This has been the best apartment we stayed in Costa Rica. Very close to the airport. Highly recommended.
Stayed 1 night in Jul 2019
Response from Rocio on 8 Aug 2019
thank you so much for your very kind words. It's people like you that make us want to work hard at what we do. We will continue to make improvements to keep our place a good value with the same quality of service.thanks

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect first stop for a 2 weeks family vacation.
Beautiful place, the view is spectacular, staff helpful and friendly. Quiet and close to the city.
Stayed 2 nights in Mar 2019
Response from Rocio on 26 May 2019
Thank you very much for your kind words. You are welcome to come back anytime.

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Fantastic views, spacious suite, comfortable, clean. Gracious staff!
Stayed 3 nights in Apr 2019
Response from Rocio on 2 May 2019
Thank you so much. We really enjoyed having you. Please come back anytime! Rocio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place away from the city healthy breakfast really enjoy the place I will defenally stay again
Stayed 4 nights in Mar 2019
Response from Frank on 10 Apr 2019
Thank you very much. We enjoyed hosting you. Please come back and see us again.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place Around and Best View
This was an amazing place to stay!! The apartment was very spacious, and the view was breathtaking and inspiring!! It was kind of hard to find, but the woman who checked us in was extremely friendly and accommodating, and gave us suggestions on nearby places to get food and other things we needed. I wish we would have booked this place for more nights, it was the best place we stayed in the week we were in Costa Rica!!
Stayed 1 night in Jan 2019
Response from Frank on 17 Feb 2019
Thank you very much for your kind words. sometimes it's nice to know our hard work and efforts are appreciated thank you Frank and Rocio

10/10 Excellent

Twmlb, Binghamton N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the Central Valley region is unbelievable. Icing on the cake for our last day in Costa Rica and only about 25 min drive to the airport.
Stayed 1 night in Aug 2018
Response from Frank on 24 Aug 2018
Thank you very much for your kind words. You guys are welcome back anytime thank you!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent HOME with amazing views!!
This little out of the way property has some of the most beautiful views! It’s also walking distance of two delicious restaurants with equally gorgeous views. We were greeted upon our arrival by the Costa Rican family of the American woman who spoke broken English. Mostly Spanish. So if th this little out of the way property has some of the most beautiful views! It’s also walking distance to two delicious restaurants with equally gorgeous views. We were greeted upon our arrival by the Costa Rican family of the American woman who spoke broken English. Mostly Spanish. It wasn’t a problem at all for us, because they were more than accommodating and we speak enough Spanish to get by. But it’s something to be aware of if you don’t speak Spanish. We had an excellent breakfast that was brought directly to our door, and enjoyed a dip in the wonderful Pool. This place is perfect for families, especially if you have several children or are bringing a large group of people, because there are multiple units that can be rented. There is no air conditioning, but the fans and the cooler climate were a deal sleeping conditions, and we never felt too warm. There’s also a large soaking tub, and a huge shower! With a large gate around property, and the excellent neighborhood, we felt very safe... even when we walked back-and-forth to one of the restaurants late in the evening. Excellence day, and a lovely home. We hope to come back and bring some more friends
Stayed 1 night in Jul 2018
Response from Frank and Rocio on 24 Aug 2018
Wow what kind words. I sure appreciate the positive review we work very hard to try to keep our place nice and very comfortable for our guests. We also keep our prices low and because we understand that most Travelers are on a budget. Thanks again and come back and see us anytime!

10/10 Excellent

John, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate, quiet place with great views
We stayed here our last night because of its great views of the valley and its proximity to the airport. We found it to be especially quiet. Instead of typical rooms, you really get a small house with room to spread out. Ours had 4 bedrooms. You can also walk to good restaurants, which also have great views of the valley. It's also a good place to stay if you're going to visit Volcan Poas, which can be reached without contending with San Jose traffic.
Stayed 1 night in Apr 2018
Response from frank on 16 Apr 2018
Thanks alot for the kind words! Im glad it worked out for you and come back anytime! Frank and Rocio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating and lovely hosts. Amazing view.
Exactly as described in the literature. We were pleased with the accommodations.
Stayed 1 night in Apr 2018
Response from Frank on 16 Apr 2018
Thank you very much!

8/10 Good

Carleton , Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Veiw
This places is a little out of the way but a fabulous Veiw. The staff is very friendly and accommodating.
Stayed 6 nights in Feb 2018
Response from Frank and Rocio on 12 Mar 2018
Thanks alot for the kind words!

8/10 Good

amin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bitter sweet visit at loma tranqill
million dollar view .nice place to stay, very far from the city, great service ,good people. enjoy nature cons very old furniture ,smells muggy in entire house. Poor ventilation no sun light inside.,Wi-Fi did not work for entire day., there was a construction going on at the property and they start working very early so you can't sleep properly.
Stayed 5 nights in Nov 2017
Amin, Thank you for the kind words! Unfortunately, you visited in the rainy season and there is the constant battle with mugginess and humidity every day. We try to ventilate the homes as much as possible, but its difficult to control the humidity in Central America. Fortunately we are at 4000 feet so the temperatures are cool or it would be muggy as well. The WIFI is normally very reliable and I have 3 different Wifi stations(services) to cover any outages. Did you try another service..SSID?Maybe the cable was being worked on the road. Again, my apologies. We are try very hard to improve the property, primarily to enlarge the parking lot. My workers are under strict orders to not make any noise before 9am. I hope to have the work completed very soon.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

renaud

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Per

Liked: Room comfort
Fantastisk udsigt
Et stille og sikkert område lidt op af bjergsiden tæt på lufthavnen. Fantastisk udsigt fra teressen, ok pool og søde mennesker. Værelserne er store, men lidt out-dated interiør på værelserne. Det gjorde ikke os noget. Prisen taget i betragtning, et ganske godt sted og et sted jeg vil tage til igen hvis jeg bare skulle slappe af. Ligger i gå afstand, dog lidt kuperet, til en fantastisk restaurant og indkøbsmuligheder. Cons. Der var lidt byggearbejde i gang da vi var der. Ikke det helt store, men man kunne godt have oplyst om dette inden. Der er fly hen over den del af byen, da lufthavnen ligger tæt på. Det larmer jo en hel del, men er som sådan jo hurtigt overstået.
Mig som slapper af på terrassen
Nightview
Stayed 2 nights in Feb 2022

10/10 Excellent

Gustav

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Steven

Travelled with group
Disliked: Room comfort
Idea para un viaje de un dia, solo.
Para una estadia rapida, ya que se encuentra cerca del aeropuerto, es muy buena opcion, tienen un mirador sorprendente, sin embargo, la habitacion tenia un olor extrano, como si fuera de humedad, estan en remodelacion entonces ciertas partes se ve un poco descuidado, llegamos en sabado y la piscina se pudo usar hasta el lunes.
Stayed 2 nights in Dec 2021

8/10 Good

José

Business traveller
Liked: Cleanliness, room comfort
Especial para el descanso
Sitio muy agradable con muy buena atención
Stayed 1 night in Dec 2021

10/10 Excellent

fanny

Liked: Cleanliness, room comfort
Parfait
Accueil super. Tres bon rapport qualité prix. Je recommande
Stayed 2 nights in Jul 2021
Response from Lino on 18 Aug 2021
I appreciate your recommendation, I am pleased to know that you had a good stay with us.

8/10 Good

YOHANA

Business traveller
Liked: Room comfort
Un espacio cómodo y amable
Excelente anfitrión, excelente comida, puede mejorar un poco la limpieza, sin embargo todo muy confortable.
Stayed 2 nights in Jul 2021
Response from Lino on 13 Aug 2021
Aprecio su comentario, trabajamos duro para mejorar nuestros servicios.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está muy bonito, tiene una vista maravillosa a todo el valle central. La comunicación antes de llegar al hotel no fue muy fluida porque el número que está en el fb y aquí lo contesta una persona que está fuera del país. Ya en el hotel, Lino es muy amable y atento. El desayuno es muy completo, la habitación limpia. Todo muy bien. Tienen dos perritos encantadores, nada más tengan cuidado dónde dejan sus cosas o cierren las puertas de la habitación porque hay un cachorrito travieso.
Stayed 2 nights in Jun 2021
Response from Lino on 13 Aug 2021
Gracias por su comtario.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
20 min from SJO
Old facility and it was really difficult to find. There is a sign outside the property but as it was dark when we arrived we had a hard time to find it
Stayed 1 night in Oct 2019
Response from Frank on 30 Oct 2019
our property is at the end of a dead-end road near secluded coffee fields. We provide the GPS coordinates in our welcome letter. We also provide directions in Spanish.Also we are close to the Mirador Valle restaurant. We are also on Google maps at Loma tranquila. Unfortunately the places in Costa Rica do not have street addresses. We are sorry for the inconvenience. The town is very small and everybody knows Lomatranquila. If you have any questions just stop and ask.

8/10 Good

Fany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está un poco alejado del centro pero a cambio es muy tranquilo y con muy buenas vistas.
Stayed 1 night in Jul 2019
Response from Frank on 25 Jul 2019
Thank you very much for your kind words. I hope you can stay with us again.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar tipo apartotel
Fuimos a conocer este lugar y nos encantó. Es un hospedaje tipo aparthotel, los apartamentos son cómodos, con cocina equipada, sala de estar, los cuartos y Terrazas muy limpias. Tiene una piscina mediana para adultos y una para niños muy limpias, bonita e iluminada por la noche, jardín con árboles frutales y un Mirador desde donde se ve el valle central, muy buena vista. No tiene restaurante, ahí hay uno a 100 metros. No tiene tienda, hay una a 200 m y todavía está en expansión se construyen unos apartamentos... más pero en general estoy muy satisfecho con el lugar y con la atención muy buena y muy servicial
Stayed 1 night in Jul 2019
Response from Frank on 18 Jul 2019
Thank you very much Erick your kind words I hope that you can come back and visit us sometime. Frank

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo para el descanso y paseo.
Ubicación muy acorde a mis necesidades. Lugar muy tranquilo. Excelente atención.
Stayed 1 night in Mar 2018
Response from Frank and Rocio on 14 Mar 2018
Mucho gracias por los buenos palabras!