Cari Kastel di Sandia Mountain Wilderness

"Rooms are only cleaned at the customer’s request. We asked for fresh towels every day even if the room wasn’t cleaned, but did not get any until the third day. The desk chat was broken and dangerous to sit in. We reported it, but the person at the front desk said the maintenance man was not there. They never fixed it. It’s an adequate place to sleep for the night, so don’t expect any elegance. It’s an older hotel but fine for one night."

"Beautiful property!"

"Good location and service New and clean"

"Had to rooms that weren’t clean"

"The check-in process took way too long for a room that I had already pre-paid for online. The receptionist could stand to be a little warmer. The room smelled kind of musty, almost like it had been smoked in even though the hotel is a non-smoking property. The breakfast was pretty standard but they did quickly restock as items ran out."

"Nothing"

"Nostalgic but old."

"Please note, you are not permitted to stay here if you are considered a local. Despite not living in the same town, I was not allowed to stay after paying for my room through Expedia. This is something that this facility and Expedia should have identified during my reservation, instead of after letting me pay for it, driving 45 min to the location, and telling me after presenting my ID. My inability to check in disrupted my entire evening and I lost money for a previously planned engagement. The...

"We loved staying there. The general manager was great. They had a power outage & she personally texted us. It was fixed quickly. Golf course is beautiful."

"very new and very clean"

"A"

"Staff was awesome"