"I never leave reviews but minus the location I’d never stay again.
Let’s get the good out the way. Staffs amazing. Beyond friendly. Room was large with the double king set up. Location to universal is great. 5 min walk to the shuttle, then up the hill to universal. Staff said, why pay for parking twice. Price seemed ok, but it will lead Into the bad.
The bad. I know they claim to be a work in process but there are a few items that just broke it for me. The king bed mattresses were damaged. I about rolled off the bed every night. It must have been the cheapest mattress available and it outlived its life by months considering the number of people it probably sees.
The pillows were just bags of feathers. Extremely uncomfortable.
Lastly, the utmost deal breaker was the bathroom. Shower worked fine but the exhaust vents must have been for show. Literally everything in the bathroom was soaked by the time I got out of the shower (under 10 min). You can look at the walls and see water damage that’s been repainted so they knew this was an ongoing issue. The paper thin shower curtain that was 3” too short allowed water to drench the entire bathroom floor. Since 4 people were using it, this because quite an issue resolved by barricading multiple sets of towels.
For a few more bucks and possibly a longer walk I could have found somewhere else.
Again, extremely polite and maybe this will all be addressed after the remodel but I won’t be back any time soon."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
