Castles in Santiago

Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...

Hotel has a beautiful view over Cusco. The breakfast was delicious and the staff is helpful and very kind.

Lovely quirky hotel, staff were helpful and all our rooms had the most amazing views over Cusco - highly recommended!

The customer service provided in this hotel was second to none. We were collected from the airport and returned to the bus depost free of charge. They also provided a taxi service to the town centre and back for just over £1.00 each way. Before we arrived they were extremely helpful and arranged trips and taxis for us at more competitive rates that we could attain ourselves. The bedroom was very clean and comfortable and while the bathroom was small it was quite adequate. The breakfast was...

Great place, Close to all atraction- walking distance. Friendly accommodating staff. Shame I woke up late and rushing out Didn't get a chance to try the food. Maybe next time

Room and bathroom was super clean and bed really comfortable. They really made us feel at home, picking us up from the airport and dropping us off at the bus station. Really friendly family. Also the breakfast was excellent!! Would recommend. Very convenient for the bus station.

The room was quite small and gets cold at night with the single glazed windows and no heating. But they provide blankets. The shower was a good standard for Peru. The breakfast is freshly made scrambled or fried egg and a few buffet items like fruit and bread. The location is walkable to the main square but a little bit out to make it a good price

This hotel is everything I could’ve ever asked for during my stay in Cusco! It’s a super great location, awesome and friendly staff, good selection for breakfast, and impeccable rooms with great character. Travelling on my own I felt so safe and got great help in arranging for airport transfers and other services during my two separate stays (I came back towards the end of my trip as I was so pleased the first time!). Totally recommend!

clean hotel and great rooms, modern with a nice bathroom and powerful shower. Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think

At every central area , clean and friendly staff