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"Brilliant stop . Staff all brilliant and friendly . The spa area very clean and accommodating. We were at the restaurant Saturday night and the food was superb . Would recommend it to anyone "

"I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!"

"Room had great views. Generally clean although the electric heater had accumulated lots of dust which was not good for me with dust allergies. Breakfast was good. "